Sales Advisor

Procook Ltd; Bristol; On-site; GBP 60,000 - 80,000; Part time

Job summary

A leading kitchenware retailer in Bristol is seeking a part-time Sales Advisor to enhance customer experiences and provide exceptional service. Your role will involve greeting customers, guiding them through product selections, and assisting with sales transactions. Ideal candidates will have a passion for cooking, strong interpersonal skills, and previous customer service experience. This position offers a competitive hourly wage and attractive employee benefits.

Benefits

£12.60 per hour

Quarterly bonus based on sales targets

40% colleague discount

33 days annual leave

Learning & development opportunities

Qualifications

• Previous experience in retail or customer service is preferred.
• Strong communication skills, and the ability to connect with customers.
• Basic computer skills and familiarity with POS systems are advantageous.

Responsibilities

• Greet customers warmly and engage them in conversation.
• Provide knowledgeable insights on products to enhance customer decision-making.
• Process sales transactions efficiently and accurately.

Skills

Customer service experience

Passion for cooking

Strong communication skills

Teamwork

Basic computer skills

Job description

Join our dynamic team at ProCook, where we celebrate the art of cooking and provide our customers with the best kitchenware around. As a Sales Advisor, you'll play a crucial role in creating memorable shopping experiences that make every customer feel special.

About the Role

In this role, you will be the welcoming face of ProCook, helping customers navigate through our extensive range of high‑quality kitchen products. Your passion for cooking and exceptional customer service skills will be key in guiding shoppers to find exactly what they need. This is a part‑time 8hrs/week role in our Cabot Circus Bristol Store.

Key Responsibilities

• Greet customers warmly and engage them in conversation.
• Provide knowledgeable insights on products to enhance customer decision‑making.
• Assist with merchandising and maintaining a tidy sales floor.
• Process sales transactions efficiently and accurately.
• Resolve customer queries with professionalism and a positive attitude.
• Contribute to achieving store sales goals and exceeding customer expectations.

Qualifications & Requirements

• Previous experience in retail or customer service is preferred.
• A passion for cooking and kitchenware is a plus!
• Strong communication skills, and the ability to connect with customers.
• A friendly, enthusiastic, and approachable demeanor.
• Ability to work as part of a team and be adaptable to change.
• Basic computer skills and familiarity with POS systems are advantageous.

ProCook is an equal‑opportunity employer. We believe diverse teams are the best teams, so we encourage applications from all backgrounds.

If you require any reasonable adjustments to support you through the application or interview process, please let us know. We’re committed to making our recruitment process as inclusive and accessible as possible.

ProCook’s Sustainability Commitment

At ProCook, sustainability is at the heart of what we do. As a certified B Corporation, we strive to balance profit with purpose, focusing on reducing waste, and ensuring ethical business practices. By joining our team, you will contribute to our efforts in creating a positive impact on the planet.

Benefits

• Salary is £12.60 per hour.
• A delightful welcome bag awaits you, filled with our fantastic products for you to explore.
• Quarterly bonus based on sales targets.
• Be part of a fast‑growing company.
• Join a friendly, close‑knit team.
• Enhanced maternity, paternity and adoption leave.
• Generous colleague discount – 40% + 5 friends and family discount cards of 30%.
• 2 x annual paid volunteering days.
• Employee Assistance Programme.
• Friends and family referral scheme.
• 33 days annual leave (including bank holidays) + earn more holidays as you grow with us.
• Learning & development opportunities.

Apply now and let’s create something extraordinary together!