Sales Administrator / Trainee Sales Administrator

Sytner; England; On-site; GBP 20,000 - 25,000; Full time

Job summary

A prestigious automotive retailer in the United Kingdom is seeking a motivated Sales Administrator to provide administrative support to the sales team. Responsibilities include file auditing, trade transfers, and managing customer inquiries. Ideal candidates should have organizational skills and a commitment to customer satisfaction. The position offers a variety of flexible work patterns, including potential weekend shifts.

Benefits

Enhanced holiday entitlement (33 days including bank holidays)

Industry-leading maternity, paternity, and adoption pay

Career development opportunities

Recognition of long service every 5 years

Discounted car schemes

High street discounts

Discounted gym memberships

Cycle to work scheme

One day paid voluntary/community work annually

Qualifications

• Previous experience in an administrative role is advantageous.
• No specific industry experience is required.
• Commitment to customer service in a high-pressured environment.

Responsibilities

• Provide exceptional administrative support to the sales team.
• Assist with file auditing, trade transfers, and ad-hoc duties.
• Handle incoming enquiries from customers promptly.

Skills

Customer service

Organizational skills

Attention to detail

IT proficiency

Job description

About the role

Harrogate Audi is looking for a highly motivated and hardworking Sales Administrator to join their fantastic team.

As a Sytner Sales Administrator, you will provide exceptional administrative support to our sales team by assisting with file auditing, trade transfers and other ad‑hoc duties. In this role, you will work closely with the Dealership Accountant, Sales Department and many members of the management team. You will be responsible for delivering excellent customer service whilst dealing with incoming enquiries from our customers in a prompt manner.

Sytner Sales Administrators work a variety of flexible patterns which can include weekends to ensure we provide our customers with the highest possible levels of service.

About you

Previous experience in an administrative role is advantageous along with proficient IT skills; however, no specific industry experience is required.

We are looking for an individual who is committed to providing excellent customer service and thrive in a busy, high‑pressurised environment.

Ideally, you will be extremely organised, confident, have great attention to detail and be willing to go that extra mile. The passion to prioritise customer satisfaction at all times is crucial in this role.

When applying for this role please consider that we require candidates to have Sales Administrator experience as a minimum requirement for this role.

Why Sytner?

Sytner Group are delighted to provide an industry‑leading benefits package.

We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential.

• Enhanced Holiday Entitlement 33 days inc. bank holidays
• Industry‑leading Maternity, Paternity and Adoption Pay
• Career Development
• Recognition of Long Service every 5 years
• Discounted Car Schemes
• High Street Discounts
• Discounted Gym memberships
• Cycle to work scheme
• One day a year paid voluntary / community work

At Sytner, our values and the way we behave are important to us. We have a working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential.

We are committed to creating an equitable environment and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief.

As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process.

For more information around reasonable adjustments and the recruitment process please click here.

Unsure? Read on

We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships.

We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.