Sales Administrator: Order & Customer Support Pro

Wienerberger AG; Hinckley; On-site; GBP 18,000 - 30,000; Full time

Benefits offered by this job

Salary up to £30,000

25 days’ holiday + bank holidays

Wellbeing programmes

Pension guidance

Discounts

Life assurance

Share Incentive Plan

Employee Profit Participation

Job summary

Wienerberger UK & Ireland is seeking a Sales Administrator to support the Maincor Sales Technical Office. You will handle orders, pricing updates, and customer enquiries while coordinating with warehouse and operations to ensure accurate delivery and service levels.

Based at the Maincor Sales/Technical Office in Hinckley, you will collaborate with cross-functional teams to maintain excellent customer service and drive operational efficiency. Opportunities exist to develop skills across functions.

Qualifications

• Experience in an administrative, customer service, sales support, or operational support role.
• Strong customer service skills with the ability to handle enquiries via telephone and email.
• Excellent organisational skills and the ability to manage multiple tasks accurately and efficiently.
• Experience processing administrative tasks with attention to detail.
• Strong communication and relationship-building skills.

Responsibilities

• Process new customer orders and pricing changes.
• Process supplier price changes and update customer pricing.
• Field customer service calls and emails about orders and delivery.
• Manage office sundries and liaise with Warehouse for efficiency.
• Act as primary contact for regional use of new office accommodation.

Skills

Administrative experience

Customer service

Sales support

Organisational skills

Communication

IT skills (MS Office)

ERP systems

Tools

ERP systems

Order management systems

Job description

Wienerberger UK & Ireland is seeking a Sales Administrator to support the Maincor Sales Technical Office. You will handle orders, pricing updates, and customer enquiries while coordinating with warehouse and operations to ensure accurate delivery and service levels.

Based at the Maincor Sales/Technical Office in Hinckley, you will collaborate with cross-functional teams to maintain excellent customer service and drive operational efficiency. Opportunities exist to develop skills across functions.