Sales Administrator

Prestige Recruitment Specialists; United Kingdom; On-site; GBP 30,000 - 36,000; Full time

Job summary

A prominent recruitment agency in Hull is seeking a Sales Administrator to join their Sales Department. In this role, you will support the Sales Manager and team by processing customer quotes and orders efficiently while ensuring exceptional customer service. You will also assist with procurement and maintain accurate data within the CRM and finance systems. Strong customer service skills and experience in order processing are essential. This is a full-time position with a competitive salary and bonus potential.

Qualifications

• Strong customer service skills and a keen focus on client satisfaction.
• Experience in processing quotes and orders efficiently.
• Ability to maintain accurate data in systems.

Responsibilities

• Process customer quotes and orders to ensure requirements are met.
• Provide high-level customer service and communication.
• Maintain systems and procedures with accurate audit trails.

Skills

Customer service excellence

Order processing

Effective communication

Data input accuracy

Tools

CRM system

Finance system

Job description

Sales Administrator

Based in Hull

30k per Annum + 6k OTE

Monday to Friday 07.00 - 16.00 plus 1 in 4 Saturdays

The Sales Department provides a best in class service to the shipping and offshore industry.

The post holder will provide support to the Sales Manager and Sales Team to the processing of customer quotes, orders & customer requests in a timely and efficient manner.

The role is to ensure my client's customers receive exceptionally high customer service while ensuring orders are administered in a timely and efficient manner.

The post holder will also assist the sales team to procure and source supplies and help ensure required margins are maintained.

Key responsibilities and accountabilities

• Processing of customer quotes and customers' orders and ensure that the requirements of customer orders are met.
• Provide customers with the highest level of service.
• To ensure that all orders are processed within the Finance system correctly.
• Provide customers with consistent high levels of service & communication, adopting a customer comes first mentality.
• Take ownership of sales orders and liaise with the warehouse/operations to ensure that the customer receives the correct product in the right place at the right time.
• Procurement of non-stock items from Hutton's supplier network to required quality standards and at best price to ensure correct margins are obtained.
• Maintaining systems and procedures, ensuring a correct audit trail is maintained at all times.
• Ensure customer requests are completed in a most efficient manner and required margins achieved by liaising with internal departments.
• Administrative paperwork management - Sales Orders, Purchase Orders, Sales Return Orders.
• Ensure accurate data input for customer orders, supplier orders into the CRM/finance system.
• To ensure that customer communication is maintained at all times.
• Support and assist the sales team and other departments, use personal judgement and initiative to develop effective and constructive solutions to challenges and obstacles.
• Ensure all work is beneficial towards group success and profitability.
• Provide departmental cross cover as required.

If you are interested and meet the above criteria, please send your CV to (url removed)

Please note: Prestige Recruitment is an equal opportunity employer with 30 years of service within the recruitment & staffing sector.