Sales Administrator

Dupen Ltd; Milton Keynes; Remote; GBP 25,000 - 30,000; Full time

Job summary

A leading IT/Health-tech company is seeking a Sales Administrator for a remote role focused on client contracts. You will manage contract creation and amendments while interacting frequently with clients. The position requires excellent communication skills and a keen eye for detail. The role offers benefits including 25 days holiday, pension, and life insurance, with a salary up to £30,000.

Benefits

25 days holiday

Pension

Life insurance

Health-related benefits

Qualifications

• Prior experience in a similar role within a technology company.
• Familiarity with maintenance, support, and service contracts.
• Ability to manage multiple customer interactions.

Responsibilities

• Direct contact with 2000 UK business clients.
• Creating and amending contracts for software and hardware.
• Working with Credit Control and Customer Support to resolve contract queries.
• Managing the sales order process.

Skills

Excellent customer-facing skills

Strong written and verbal communication skills

Attention to detail

Tools

Salesforce

SAP

Job description

Sales Administrator

Sales Administrator ( Customer Contracts Administrator ) - required by the UK office of this award-winning, global IT/Health-tech company. Working in a highly dedicated and very collaborative Contracts team (4 staff), as part of a wider sales department, this is very much a long-term career opportunity; one that will keep you busy in a role focusing on client Contracts - covering both detailed administration work and direct customer contact.

Sales Administrator - the Role:

• Direct contact with 2000 UK business clients (multiple daily customer conversations)
• Creating new contracts (for software subscriptions, hardware orders, service renewals), amending existing ones, cancellations
• Working closely with Credit Control and Customer Support to resolve contract queries
• Contract renewal support
• Managing the sales order process, working closely with the Sales and Installation teams

Sales Administrator - the Person:

• Prior experience in this field, ideally working for a Technology company, supplying a combination of hardware systems and software contracts/subscriptions; familiar with maintenance/support/service contracts.
• Excellent customer-facing skills (it's not a sales role but does involve constant direct client interaction).
• A keen eye for detail
• Strong written and verbal communication skills
• Salesforce or SAP experience useful

Location:

This is a 100% remote role, with a team meet-up perhaps twice a year.

Benefits:

Benefits cover: 25 days holiday, pension, life insurance and health-related. Services advertised by Dupen are those of an Agency.

To £30,000