Sales Administrator

MSRec Ltd; Kendleshire; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading service provider in the refrigeration sector is seeking an organized and proactive individual for a full-time role in procurement and sales administration. The ideal candidate will efficiently manage orders from engineers, maintain customer communication, and ensure accurate records. Qualifications include strong organizational abilities, proficiency in Microsoft Office, and excellent communication skills. This position offers a clear path for professional growth with a supportive team environment.

Benefits

Annual leave starting at 20 days

Company pension

Cycle to work scheme

Employee discount

On-site parking

Qualifications

• Ability to manage a varied workload and prioritize tasks effectively.
• Communication skills with courtesy when dealing with individuals.
• Valid driving license with access to own transportation for site visits.

Responsibilities

• Taking orders from engineers via phone, email, or App.
• Generating delivery notes for stocked items and arranging transfers.
• Creating third-party purchase orders for non-stocked items.
• Updating job statuses from daily reports.
• Supplying up-to-date pricing information to customers.

Skills

Can-do attitude

Work well under pressure

Experience with computer systems

Proficiency in Microsoft Word

Proficiency in Excel

Accurate keyboard skills

Friendly telephone manner

Strong organizational abilities

Excellent communication skills

Customer-focused experience

Teamwork

Attention to detail

Job description

About Us

We are a leader in the service industry, dedicated to providing top‑notch service to our valued customers. Our team is committed to maintaining high service levels by efficiently ordering spares and equipment for the refrigeration industry's major accounts.

Key Responsibilities

• Taking orders from engineers via phone, email, or our App.
• Generating delivery notes for stocked items and arranging transfers to branches.
• Creating third‑party purchase orders for non‑stocked items in a cost‑effective manner.
• Generating customer quotes accurately and efficiently.
• Maintaining regular contact with engineers and customers, providing updates on job progress.
• Keeping detailed records and documents up‑to‑date in our system, ensuring accurate job status.
• Obtaining Proof of Deliveries, ETA information, and updating engineers/customers accordingly.
• Completing internal WIPS by updating job statuses from daily reports.
• Providing support to team members by sharing workloads.
• Supplying up‑to‑date pricing information to customers.
• Ensuring invoice accuracy and control.

Qualifications

• A "can-do" attitude.
• Ability to work well under pressure.
• Experience with in‑house computer systems.
• Proficiency in Microsoft Word for Windows and Excel spreadsheets.
• Accurate keyboard skills.
• Professional, efficient, and friendly telephone manner.
• Strong organizational and administrative abilities to manage a varied workload and prioritize tasks effectively.
• Excellent communication skills and courtesy when dealing with individuals.
• Experience working in a customer‑focused environment.
• Ability to work well in a team and independently when required.
• Capable of working to strict deadlines.
• Exceptional attention to detail.
• A valid driving license and access to own transportation for site visits.

What We Offer

• Annual leave starting at 20 days, increasing by one day per year, up to a maximum of 25 days.
• Plus bank holidays, with some bank holiday work required.

Job Types: Full-time, Permanent

Benefits

• Company pension
• Cycle to work scheme
• Employee discount
• On‑site parking

Work Location: In person

If you are ready to take on a challenging and rewarding role in procurement and sales administration, we encourage you to apply today. Join our team and become an integral part of our success!