Sales Administrator

Smart10Ltd; Hemel Hempstead; On-site; GBP 30,000; Full time

Job summary

A dynamic sales consultancy in Hemel Hempstead is seeking a Sales Administrator to manage customer relationships and support business development. The ideal candidate has strong communication and numeracy skills and is proficient in Microsoft Office. This permanent position offers a salary of £30,000 per year and requires a proactive attitude and ability to work under pressure.

Qualifications

• Previous experience in a commercial, customer service, or administrative role is preferred.
• Experience with commerce or trade operations is advantageous.

Responsibilities

• Maintain and nurture relationships with existing and prospective customers.
• Respond to customer enquiries via email and telephone.
• Prepare, issue, and follow up on quotations.
• Process orders accurately and liaise with logistics partners.
• Raise commercial invoices and support account management.
• Support business development activities.
• Maintain and update customer and product data.
• Collaborate with colleagues for smooth communication.
• Assist with the preparation of customer reports.

Skills

Positive, proactive attitude

Excellent written and verbal communication

Strong numeracy skills

Proficient in Microsoft Office

Customer-focused

Ability to work independently and in a team

Flexible and adaptable

Education

Degree-level education

Tools

Microsoft Excel

Microsoft Outlook

Job description

Job Title: Sales Administrator
Salary: £30,000 per annum
Location: Hemel Hempstead
Hours: Monday to Friday, 9:00am - 5:00pm
Contract: Permanent

Key Responsibilities

• Maintain and nurture relationships with existing and prospective customers.
• Respond to customer enquiries via email and telephone, providing product information and advice.
• Prepare, issue, and follow up on quotations.
• Process orders accurately and liaise with logistics partners to arrange collections and deliveries.
• Raise commercial invoices and support account management activities.
• Support business development activities, including identifying new sales opportunities.
• Maintain and update customer and product data across internal systems.
• Collaborate with colleagues to ensure smooth communication and efficient processes.
• Assist with the preparation of customer reports as required.

Skills and Competencies

• Positive, proactive, and a fast learner with strong attention to detail.
• Excellent written and verbal communication skills.
• Strong numeracy skills and commercial awareness.
• Proficient in Microsoft Office, particularly Excel and Outlook.
• Customer-focused with the ability to build strong relationships.
• Able to work independently and as part of a team.
• Flexible, adaptable, and able to work under pressure.

Experience and Education

• Previous experience in a commercial, customer service, or administrative role is preferred.
• Degree-level education is desirable but not essential.
• Experience with commerce, entrepreneurship, or trade operations is advantageous.
• Knowledge of additional languages is a plus but not required.

Thank you for your interest in this vacancy. Your application will be considered in competition with others, and we will contact you within 3 working days if you have been shortlisted.