Sales Administrator

Kirkland Associates; Coventry; Hybrid; GBP 27,000; Full time

Job summary

A dynamic company in Coventry is seeking an experienced Sales Administrator / Order Processing Coordinator to join their team. This role involves providing high-quality order processing, customer support, and sales operations assistance in a fast-paced environment. Ideal candidates will have a background in sales administration and possess strong organisational skills. The position offers a competitive salary of £27k with a company bonus and hybrid working options after the probation period.

Qualifications

• Experience in sales administration, sales support, order processing, customer service, or operations coordination.
• Strong attention to detail and excellent organisational skills.
• Confident communicator with a proactive, problem-solving approach.

Responsibilities

• Act as the main point of contact for the sales team throughout the sales order process.
• Manage end-to-end order processing, ensuring accuracy and timeliness.
• Handle inbound customer and sales calls, resolving queries.

Skills

Sales administration

Customer service

Organisational skills

Problem-solving

Job description

Sales Administrator / Order Processing Coordinator

We are looking for an experienced Sales Administrator to join our team and provide high-quality order processing, customer support, and sales operations assistance. This is a great role for someone who enjoys a mix of administration, problem-solving, and working closely with a fast-paced sales team.

Monday-Friday

£27k + company bonus

Hybrid working upon completion of probation period.

Key Responsibilities

• Act as the main point of contact for the sales team, supporting them throughout the sales order process.
• Manage end-to-end order processing, ensuring accuracy and timely completion.
• Handle inbound customer and sales calls, resolving queries.
• Review and update orders, reports, and sales forecasts, ensuring information is correct and up to date.
• Liaise with internal teams and outside partners to quickly solve any problems or delays with orders.
• Complete weekly checks with the sales team to ensure reporting matches forecasts.
• Ensure payments received are correct and raise queries for missing or incorrect payments.
• Prepare and raise sales orders and provide day-to-day admin support to the wider team.

Candidate Requirements

• Experience in sales administration, sales support, order processing, customer service, or operations coordination.
• Strong attention to detail and excellent organisational skills.
• Confident communicator with a proactive, problem‑solving approach.
• Ability to prioritise work in a busy, deadline‑driven environment.
• A team player who enjoys working collaboratively with colleagues and external partners.