Sales Administrator

U Value Insulation; Birmingham; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading insulation company in Birmingham is seeking a proactive Sales Administrator. The successful candidate will manage sales orders, maintain customer records, and support the sales team. Requirements include 2+ years in a similar role, excellent communication skills, and proficiency in Microsoft Office. The role offers full-time employment with a competitive salary and additional benefits in a team-focused environment.

Benefits

Competitive salary

Pension

Employee Assistance Program

Mobile phone

Refer A Friend scheme

Continuous training & development

Friendly team-focused environment

Bike to work scheme

Qualifications

• Minimum 2 years' experience in a similar sales support or administrative role.
• Familiarity with construction products or a willingness to develop technical product knowledge.

Responsibilities

• Manage sales order processing and maintain customer records.
• Support account managers and liaise between departments for order fulfillment.
• Ensure customer satisfaction in a fast-paced environment.

Skills

Verbal communication

Written communication

Organizational skills

Problem-solving

Attention to detail

Tools

Microsoft Office

CRM software

Job description

U Value Insulation is an established international company, with over 40 years’ experience offering the building industry vast product choice combined with in-depth technical expertise. Distributing an extensive product catalogue for application across the full range of floor, wall and roof requirements, ensuring a one stop shop for all our client needs. We stock the very best brands & highest quality product ranges at competitive prices across thermal, acoustic and fire protection insulation products guaranteeing the widest choice and best value.

Location: Kings Norton, Birmingham

We are seeking a proactive and detail-oriented Sales Administrator to support our sales team in the fast-paced environment of our U Value Insulation branch. The successful candidate will manage sales order processing, maintain customer records, support account managers, and liaise between departments to ensure efficient order fulfillment and customer satisfaction. The role is essential in maintaining customer satisfaction, ensuring accurate order processing, and supporting the external sales team in achieving overall business targets

Essential

• Minimum 2 years' experience in a similar sales support or administrative role.
• Familiarity with construction products or a willingness to develop technical product knowledge.
• Excellent verbal and written communication skills.
• Proficient in Microsoft Office and CRM software.

Desirable

• Experience in a construction materials supply or distribution business.
• Understanding of trade customer requirements and procurement processes.

Key Competencies

• Strong organizational skills, with ability to multi-task in a deadline-driven environment.
• Attention to detail and accuracy in order processing.
• Competitive self-starter, comfortable in a fast-paced dynamic environment.
• Confident, resilient and adaptable.
• Effective time management and task prioritization.
• Collaborative approach with both internal teams and external customers.
• Problem-solving and adaptability in a dynamic sales environment.

• A full-time employment contract with a competitive salary.
• Pension.
• Employee Assistance Program.
• Mobile phone.
• Refer A Friend scheme
• Continuous training & development
• A friendly team-focused working environment.
• Bike to work scheme