Sales Admin, Service Admin

Perfect Management Limited; Watford; On-site; GBP 25,000 - 35,000; Full time

Job summary

A family-run service company based in Watford is looking for an experienced Administrator to support both Service and Sales Administration. This diverse role involves managing office operations, handling quotations, customer calls, and ensuring effective communication with engineers. Candidates should have a strong work history in administration and live within a reasonable commuting distance. Strong customer service skills and proficiency in CRM systems are essential.

Qualifications

• Experience in Sales Administration or Service Administration.
• Solid work history without job hopping.
• Ability to handle multiple tasks efficiently.

Responsibilities

• Manage office administration and support sales activities.
• Handle quotations and check engineer call sheets.
• Order stock and take customer calls during busy periods.
• Update CRM and manage social media accounts.

Skills

Proactive administration skills

Customer service

CRM system management

Excel proficiency

Time management

Tools

CLIK CRM

Job description

My client is a well established family run service company who, as part of their expansion, are seeking a proactive experienced Administrator to join their team. Based in Watford, Herts, the role will involve managing all the administration relating to both Service Administration and Sales Administration.

Responsibilities

• Ensuring the smooth running of the office
• Managing all quotations
• Checking all Engineer call sheets
• Checking timesheets for payroll purposes
• Ordering stock for the office and the engineers
• In busy periods taking customer calls and sending out engineers
• Running reports for customers
• Managing maintenance contracts, when they are finishing, diarising engineers to call as per the contract
• Invoicing
• Updating their CRM system called CLIK and also use of Excel
• Managing car and van insurances, dealing with insurance companies when necessary
• Managing their Twitter account and updating the website

This is a busy and diverse role for an experienced Sales Administrator, Service Administrator to ensure the smooth running of the office and ensure customers receive an excellent service as customer service is very important for the business and that the engineers have their schedules planned.

NO JOB HOPPERS PLEASE

If you live within easy commuting distance of North Watford and have a solid work history in either Sales Admin or Service Admin, then please apply now.