Sales Adinistrator, Sales Coordinator

Page Personnel; Wrexham; Hybrid; GBP 22,000 - 26,000; Full time

Job summary

A leading FMCG company in Wrexham is seeking a Sales Administrator to manage global customer inquiries and support sales teams in the UK and US. Responsibilities include processing B2B customer orders, maintaining product databases, and generating sales reports. The ideal candidate will have sales admin experience, strong Excel skills, and excellent communication abilities. This permanent position offers a competitive salary of £26,000 and a generous holiday allowance, along with hybrid working options.

Benefits

Competitive salary

Generous holiday allowance (25 days + Bank Holidays + additional days)

Auto Enrolment Pension

Free Parking

Qualifications

• Experience in sales admin or customer service roles within the FMCG industry is essential.
• Strong understanding of customer communications across different channels.
• Proficient in Excel for data manipulation and reporting.

Responsibilities

• Handle global customer service inquiries primarily via email and webchat.
• Process orders and administrative requests for B2B customers.
• Upload and maintain the product database.
• Provide sales data reports to support UK and US sales teams.
• Ensure successful implementation of sales and marketing strategies.

Skills

Sales admin experience

Customer service skills

FMCG industry knowledge

Excellent Excel skills

Strong communication skills

Ability to multitask

Tools

Email marketing software

E-commerce platforms

Job description

• Join an FMCG business growing rapidly on a Global scale
• Integral role supporting the Sales teams in the UK & US

About Our Client

This is a highly collaborative and creative team that is a joy to be a part of. They're in an exciting phase, expanding their supply into additional European countries, and so you'll be a highly valued member of the sales team in helping them ensure customers have a positive experience.

Job Description

• Answering Global customer service enquiries which may come from businesses (retailers / distributors the company have supplied to) or end users of the product. This would be predominantly via email, webchat etc.
• Processing orders and completing administrative requests for B2B customers globally - this includes marketplace orders such as Amazon and Walmart and utilising various different customer portals and systems.
• Upload and maintain product database
• Support Sales Teams in both the UK and US by providing sales / data reports - you'll need to be super excel savvy, able to do manipulate data, pull pivot tables, v look ups
• Support in ensuring the successful implementation of the Sales and Marketing Strategies to maximise profitable sales revenue and increase CTO.

The Successful Applicant

A successful Sales Administrator should have :

• A background in sales admin / customer service within the FMCG industry.
• Experience dealing with a broad range of customers (ideally businesses and end user)
• Familiar with various email marketing software and e-commerce platforms
• Excellent Excel skills
• Strong communication skills - able to communicate with a Global network
• Comfortable in a fast paced and dynamic environment - able to juggle and prioritise tasks effectively

What's on Offer

• A competitive salary of £26,000 per annum.
• Hybrid working
• Very generous holiday allowance - 25 days + Bank Holidays + Duvet Day + CSR Day + your birthday off!
• Auto Enrolment Pension
• Free Parking
• Permanent role offering stability

If you're ready to take on the challenge of becoming a Sales Administrator in Wrexham, apply today to join this exciting sector