Sales Account Manager(Mandarin Speaking)

Dahua UK & Ireland; Taplow; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading security solutions provider is seeking a Sales Account Manager to drive business performance in the UK. The ideal candidate will manage client accounts, coordinate with the headquarters, and develop sales strategies for video surveillance equipment. Strong customer service and communication skills are essential for success in this position. A full clean driver's license and eligibility to work in the UK is required. This role plays a key part in maintaining and enhancing long-term relationships with clients.

Qualifications

• Prior experience in sales or account management preferred.
• Previous distributor experience is an advantage.
• Eligible to work in the UK.
• Full clean driver's license required.

Responsibilities

• Manage current UK account portfolio and customer requests.
• Develop sales strategies for video surveillance equipment.
• Maintain relationships with existing and new channel partners.
• Provide management with accurate reports.
• Assist in growth of Dahua brand in UK and Ireland.

Skills

Customer service skills

Communication skills

Ability to handle pressure

Learning new technologies

Positive attitude

Initiative and integrity

Knowledge of MS Office

CRM/Salesforce systems

Job description

Overview

The Sales Account Manager plays a pivotal role in delivering Dahua's high quality products, solutions, and services, and will be engaged with not only our Sales, Tech, Marketing and Operation Departments, but also external clients such as system integrators, installers, end-users, and other clients, to improve Dahua business performance and reputation and ensure healthy sustained business growth.,

Key Responsibilities

• Manage Dahua's current UK account portfolio and coordinate with HQ in dealing with customer requests regarding order processing/sales activities;
• Liaise with Head of Sales Department to determine the range of video surveillance equipment to be introduced into the local market and contribute to the development of sales strategies
• Identify channel customer needs and requirements, and analyse customers' reactions to all aspects of the product, price, post‑sales service, etc
• Analyse sales figures, and assist the marketing department
• Maintain a long‑term relationship with existing channel customers and recruit additional channel partners
• Drive target setting process, strategy formulation and action planning across programs, operations and key support functions to achieve the partner objectives;
• Prepare accurate and timely reports. Provide management with feedback based on requirements of current and future Dahua products and solutions.;
• Assist in the overall growth of the Dahua brand within the UK and Ireland market.

Qualifications

• Prior experience in a sales role or account manager role will be advantageous
• Previous experience with distributors will be advantageous
• Good customer service skills and communication skills
• Good at handling pressures
• The ability to learn new technologies fast
• A positive attitude
• Initiative, honesty and integrity, Strong knowledge of MS office applications and CRM/Salesforce systems.
• Eligible to work in the UK
• Full clean driver's license

About Dahua Technology

Dahua Technology is a world‑leading video‑centric smart IoT solution and service provider. Based on technological innovations, Dahua Technology offers end‑to‑end security solutions, systems, and services to create value for city operations, corporate management, and consumers.
With more than 16,000 employees and over 50% engaged in R&D, Dahua Technology has solutions, products, and services applied in 180 countries and regions. Since the launch of the industry's first self‑developed 8‑channel embedded DVR in 2002, Dahua Technology has devoted itself to technological innovation and has been continuously increasing its investment in R&D, putting around 10% of its annual sales revenue into R&D. The company continues to explore emerging opportunities based on video IoT technologies and has already established business in machine vision, video conferencing systems, professional drones, electronic license plates, RFID, and robotics etc. Moreover, Dahua Technology has established 53 overseas subsidiaries and representative offices covering the Asia Pacific, North America, Europe, Africa and other regions to provide customers with speedy and high‑quality services. In addition, Dahua products are widely applied in key vertical markets such as public security, traffic, retail, banking & finance, and energy etc. Numerous major projects have been installed with Dahua solutions and products - China International Import Expo, the Rio Olympics, G20 Hangzhou Summit, BRICS Xiamen Summit, Lincoln City Surveillance in the UK, Recife CBTU Subway in Brazil as well as many others. Dahua Technology has applied for over 2,800 patents, including more than 150 international patents. Dahua Technology has been ranked 2nd for 5 years in a row in the global CCTV & video surveillance equipment market and has maintained its spot in the 2019 a&s Security 50, ranking 2nd for two consecutive years.