Sales Account Manager - DIANCANG TRADING UK LTD

Sales & Marketing; Greater London; On-site; GBP 45,000 - 65,000; Full time

Job summary

A consultancy firm specializing in Sino-UK trade is seeking an experienced Sales Account Manager based in Greater London. This role involves managing client accounts, ensuring client satisfaction, and aligning consultancy services with strategic needs in the UK-China markets. Candidates should have a minimum of 7 years of experience in account management or sales, strong communication skills, and the ability to analyze data for strategic insights. Knowledge of Mandarin or Cantonese is a strong advantage.

Qualifications

• Minimum of 7 years' experience in account management or sales roles.
• Proven experience handling client relationships and accounts.
• Solid understanding of sales processes and client needs analysis.

Responsibilities

• Manage and develop client accounts to ensure satisfaction and engagement.
• Monitor account performance and identify expansion opportunities.
• Prepare proposals and reports for clients and management.

Skills

Client relationship management

Sales expertise

Communication skills

Interpersonal skills

Analytical ability

Organisational skills

Education

Degree in business, marketing, management, or related field

Job description

Overview

This position offers an excellent opportunity for an experienced Sales Account Manager to build strong client relationships, oversee key accounts, and ensure that clients receive exceptional support throughout their engagement with Diancang UK. The role suits someone who combines relationship-focused sales expertise with commercial awareness and the ability to understand clients' strategic needs across UK-China markets.

Key Responsibilities

1. Manage and develop client accounts, ensuring strong relationships, satisfaction, and continued engagement.
2. Understand client needs and align consultancy services with their business goals across UK-China markets.
3. Monitor account performance, analyse sales information, and identify opportunities to expand service usage.
4. Prepare proposals, presentations, and reports for clients and senior management.
5. Stay informed about market trends and competitor activity relevant to client accounts.
6. Support coordination and guidance of junior team members when required.
7. Work closely with internal teams to ensure clients receive timely insights and high-quality service.

Qualifications

A minimum of 7 years' experience in account management, sales, or client-facing commercial roles. Proven experience managing client relationships, handling accounts, and supporting sales activities. Strong communication and interpersonal skills, with the ability to engage professionally with clients at all levels. Solid understanding of sales processes, account retention strategies, and client needs analysis. Analytical ability to review account data, identify patterns, and propose commercially sound solutions. Excellent organisational skills and the ability to manage multiple client accounts simultaneously. Chinese language skills (Mandarin or Cantonese) are a strong advantage, due to the company's cross-border focus. A degree in business, marketing, management, or a related field is a plus.

Company Overview

Diancang UK specialises in Sino-UK trade and consultancy services, helping businesses navigate market opportunities between the UK and China. With deep expertise drawn from successful e-commerce experience in China, we support clients with market research, strategic advice, and practical guidance on expanding into new international markets. Our services include professional market research in the UK, strategic planning for China market entry, and support with business registration, development, and cross-cultural communication.