Safety and Learning Associate London

NHS Resolution; City Of London; On-site; GBP 40,000 - 55,000; Full time

Job summary

A health service organization in London is seeking a candidate to support the regional clinical lead during a career break. The role involves managing clinical negligence claims, promoting safety learning, and developing stakeholder relationships across the health sector. Applicants should be registered clinicians with relevant expertise in leadership and patient safety. This position offers a competitive salary and opportunities for career growth and development in a collaborative environment.

Benefits

Competitive salary and benefits package

Opportunities for career growth

Flexible working arrangements

Access to NHS Pension Scheme

Minimum of 27 days Annual Leave

Employee assistance programme

Qualifications

• Registered clinician (RCN, GMC, HCP).
• Experience in mental health or educator roles is particularly encouraged.

Responsibilities

• Deploy a range of skills in knowledge of safety systems and communication.
• Provide clinically focused support to health providers.
• Support delivery of safety and learning services.

Skills

Knowledge of safety systems

Engagement and communication

Understanding of governance and risk

Education

Professional clinical registration

Masters or equivalent training in leadership, quality, or patient safety

Job description

A rare opportunity has arisen to join NHS Resolutions national Safety and Learning team to support the regional clinical lead in London while the existing post holder is on a 12‑month career break. The successful candidate will gain an in‑depth understanding of how clinical negligence claims can be used as a catalyst for safety learning and improvement by working with and strengthening existing relationships with health providers across London and building new stakeholder relationships to share claims learning.

Responsibilities

• Deploy a range of skills, key ones being a knowledge of safety systems and a flair for engagement and communication in a range of ways.
• Provide clinically focussed support to designated health providers in relation to their claims or safety profiles to facilitate the reduction of their claims (following induction training).
• Demonstrate a solid understanding of governance, risk, audit and a culture of safety and learning.
• Show interest in the business of NHS Resolution and how it can support members.
• Support the delivery of a safety and learning service by contributing to the creation of learning materials, participating in mediation and delivering internal training courses.
• Collaborate with partner organisations, e.g. other ALBs, to share information pertaining to claims‑related safety issues and learning and contribute to the development of tailored safety intelligence and profiles for members.

Qualifications

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Registered clinician (RCN, GMC, HCP).

Professional clinical registration and a Masters or equivalent training and experience in leadership, quality, human factors, patient safety or similar area of expertise (e.g. academic research or quality and governance).

Experience in mental health or educator roles is particularly encouraged.

Benefits

• Competitive salary and benefits package.
• Opportunities for career growth and development.
• Collaborative and innovative work environment.
• Work in a progressive environment towards data‑driven strategies.
• A commitment to diversity, equality, and inclusion.
• Access to the NHS Pension Scheme and a minimum of 27 days Annual Leave.
• Flexible working arrangements to support work‑life balance.

Additional Information

When joining the NHS family, you will have access to a range of savings, discounts and support services, including an employee assistance programme, eye care vouchers, Blue Light card, cycle‑to‑work scheme, and season ticket loan scheme. To apply, please provide a supporting statement explaining exactly what you will bring to this role and how you meet the essential criteria, along with a CV. You must have the right to live and work in the UK; NHS Resolution does not support sponsorship requests. We reserve the right to close the advertisement early if we receive sufficient applications.