Safety and Effectiveness Support Manager | Imperial College Healthcare NHS Trust

IMPERIAL COLLEGE HEALTHCARE NHS TRUST; City Of London; On-site; GBP 35,000 - 45,000; Full time

Job summary

A leading healthcare organization in London is seeking a Band 5 Safety & Effectiveness Support Manager to improve patient safety and clinical effectiveness. In this role, you will oversee incident management, ensure high standards for clinical guidelines, and support clinical divisions. Ideal candidates will have strong organizational skills and a proactive attitude, with opportunities for career development and flexible working arrangements.

Benefits

Career development

Flexible working

Staff recognition scheme

Cycle to Work scheme

Car lease schemes

Season ticket loan

Membership options for onsite leisure facilities

Qualifications

• You’ll provide centralised support to clinical divisions and monitor key outcomes.
• Strong professionalism and ability to work both independently and in a team.
• Proven track record of handling problems and prioritising tasks.

Responsibilities

• Manage and coordinate administrative functions for clinical effectiveness and safety.
• Oversee incident management processes and review clinical guidelines.
• Prepare reports for stakeholders and support meetings related to quality governance.

Skills

Organisational skills

Attention to detail

Effective communication

Customer service

Job description

Are you passionate about improving patient safety and clinical effectiveness? Join Imperial College Healthcare NHS Trust as a Band 5 Safety & Effectiveness Support Manager and play a vital role in supporting our commitment to outstanding care. You’ll be part of a dynamic team within the Office of the Medical Director, helping to coordinate and enhance key processes such as patient safety incident management, clinical audit and guidelines. This is an exciting opportunity to make a real impact, working collaboratively with colleagues across clinical and corporate divisions to ensure high standards are achieved and patient safety improved. If you’re organised, proactive, and eager to contribute to continuous improvement in healthcare, we want to hear from you.

As Safety & Effectiveness Support Manager, you will manage and coordinate the administrative functions for clinical effectiveness and patient safety. There are two roles available, responsibilities of which include overseeing incident management processes, and ensuring clinical guidelines are regularly reviewed to the highest standards. You’ll provide centralised support to clinical divisions, monitor key outcomes, analyse data for improvement, and prepare reports for stakeholders. The role requires excellent organisational skills, attention to detail, and the ability to communicate effectively with a wide range of teams. You’ll be expected to prioritise tasks, solve problems, and support meetings and events related to quality governance. The ideal candidate will demonstrate strong customer service, professionalism, and the ability to work both independently and as part of a team, always upholding the Trust’s values.

At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care.

Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You’ll get an experience like no other and will fast forward your career.

Benefits

Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to Work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.

Equal Opportunities Statement

We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part time or job share.

Please talk to us at interview.

The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required.

For both overviews please view the Job Description attachment with the job advert.

This advert closes on Friday 24 Oct 2025