Safer Streets Coordinator

London Borough Of Merton; City Of London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A local council in the UK is seeking a Safer Streets Coordinator responsible for supporting the daily operations of the Safer Streets and Neighbourhood Warden Team. The role involves managing task allocations, maintaining accurate records, and coordinating community projects. Candidates should possess strong organization and communication skills, be detail-oriented, and confidently use IT systems to effectively respond to community needs. A standard DBS check is required for this position.

Qualifications

• Ability to manage multiple tasks simultaneously and support community engagement events.
• Maintain data protection and confidentiality in all operations.
• Prepare accurate case notes and documents for the service.

Responsibilities

• Log and allocate taskings, keeping accurate records.
• Manage inbox enquiries and produce relevant reports.
• Coordinate meetings and ensure follow-up actions are recorded.

Skills

Strong organisation skills

Good attention to detail

Confidence using IT systems

Communication skills

Job description

Merton Council is looking for a Safer Streets Coordinator to support the day to day running of the Safer Streets and Neighbourhood Warden Team. This role is key to helping the service respond quickly and effectively to issues raised by residents, partners and frontline officers.

Responsibilities

You will be responsible for logging and allocating taskings, keeping accurate records on our case management system and helping to manage inbox enquiries. You will support the team by carrying out background checks, preparing case notes and documents, and making sure information is recorded clearly and correctly.

The role also involves helping to coordinate Community Payback project submissions and providing administrative support for the Untidy Land Pilot. This includes updating records, completing checks, sharing information with partners and supporting the smooth progression of cases.

You will arrange meetings with internal teams and external partners, take minutes and ensure actions are recorded and followed up. You will also help produce letters, spreadsheets and reports that support day to day service delivery.

Qualifications & Skills

This is a varied role that requires strong organisation skills, good attention to detail and confidence using IT systems. You will deal with enquiries in a professional and helpful way and ensure that data protection and confidentiality are always maintained. You may occasionally support community engagement events or Days of Visibility.

We are looking for someone who is organised, reliable and able to manage several tasks at once. You should enjoy working with others, communicating clearly and supporting a busy frontline service that helps keep Merton safe and welcoming for everyone.

This role requires a standard DBS check.