Safer Custody Administrator

Sodexo Group; Peterborough; On-site; GBP 22,292 - 30,160; Full time

Benefits offered by this job

Free meals

On-site parking

Gym access

BUPA healthcare

Life assurance

Job summary

Sodexo is recruiting a Safer Custody Administrator at HMP Peterborough. The role supports safety, wellbeing and risk-management processes, coordinating actions and ensuring timely, compliant updates across departments.

Key duties include maintaining custody records, data verification, and preparing reports. The ideal candidate has strong admin skills, IT proficiency, and a professional, discreet approach. DBS Enhanced Level 1+ is required.

Qualifications

• Strong administrative and organisational skills with excellent attention to detail.
• Able to manage sensitive and confidential information with professionalism and discretion.
• Effective communicator with a calm, approachable, and reliable working style.

Responsibilities

• Maintain and update safer custody records including ACCT documentation and self-harm monitoring systems.
• Input, verify, and quality-check data across relevant systems ensuring accuracy and compliance.
• Track actions, deadlines, and follow-ups to ensure safeguarding tasks are completed.
• Coordinate safer custody meetings, including scheduling and documenting notes.
• Manage communication between departments including residential teams and healthcare.
• Support reporting requirements by preparing weekly/monthly updates and audits.

Skills

Administrative skills

Attention to detail

IT systems

Excel

Tools

Databases

Microsoft Office

Job description

Safer Custody Administrator

We are recruiting a Safer Custody Administrator to join the team at HMP Peterborough. This is a vital support role within the Safer Custody function, providing high-quality administrative and coordination support to ensure processes linked to prisoner safety, wellbeing, and risk management are accurately maintained and effectively delivered. You will work closely with Safer Custody Managers and operational staff to help ensure all actions, records, and communications are managed in a timely and compliant manner.

HMP Peterborough is the UK’s first purpose‑built prison to house both men and women on the same site. With high levels of physical security, it provides needs‑led personal development services tailored to both populations. As a resettlement‑focused establishment, it offers a wide range of educational, vocational and behavioural programmes, alongside workshops, accredited training and employment opportunities that build practical skills for release. The site also includes dedicated healthcare, family services and faith facilities to support overall well‑being.

Sodexo has a culture built on three hallmarks: Be Positive, Be Courageous and Be the Difference. We encourage people to be positive by creating hope and respect in every interaction, to be courageous by safely challenging behaviours that don’t support a positive environment, and to be the difference by taking actions that improve outcomes for those we support.

By living these hallmarks each day, you help build routines, rituals and behaviours that show what good looks like. You recognise and encourage the right actions, and you lead with intention - knowing every moment of connection counts.

Join Sodexo and be part of something greater.

You belong in a team where you can act with purpose and thrive in your own way.

For more information on Sodexo Careers please visit Sodexo Careers

Main Responsibilities

• Maintain and update safer custody records including ACCT documentation, concern lines, violence reduction logs, and self-harm monitoring systems.
• Input, verify, and quality-check data across relevant systems ensuring accuracy and compliance.
• Track actions, deadlines, and follow-ups to ensure all safeguarding and operational tasks are completed.
• Coordinate safer custody meetings, including scheduling, preparing documentation, and recording notes.
• Manage communication between departments including residential teams, healthcare, and safer custody staff.
• Support reporting requirements by preparing weekly/monthly updates, audits, and management information.

Please see attached job description for further information regarding the role requirements

The Ideal Candidate

• Strong administrative and organisational skills with excellent attention to detail.
• Confident using IT systems, databases, and Microsoft Office (particularly Excel).
• Able to manage sensitive and confidential information with professionalism and discretion.
• Effective communicator with a calm, approachable, and reliable working style.
• Able to prioritise workload and manage multiple tasks in a fast‑paced environment.
• Previous experience in a custodial, safeguarding, or public sector environment (desirable).
• Enhanced Level 1 + Enhanced DBS

Package Description

£26,227.50 per annum

37.5 hours per week

Monday - Friday

• Free meals (if applicable) and parking.
• Access to our on‑site gym and subsidised gym membership.
• BUPA healthcare scheme.
• Life assurance.
• Many more!

Working with Sodexo is more than a job; it’s a chance to be part of something greater.

You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way.

In addition, we offer 20+ Sodexo benefits such as Sodexo retirement plan, discounts to over 1,900 brands to shop online, Gym discount to maintain a healthy lifestyle, a confidential 24/7 employee assistance programme providing independent support to overcome whenever life has its obstacles including emotional support, legal and financial advice.

About The Company

At Sodexo, our purpose is to create a better everyday for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.

We’re all about building a workplace for the future, we believe in equal opportunities, and we celebrate diversity. We’re an inclusive workplace, where everyone is welcome, everyone can be natural, and be the best versions of themselves. We recognise that we’re on a journey with regards to diversity and inclusion and would therefore welcome applications for candidates from underrepresented backgrounds.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.