SaaS Support Engineer: 2nd–3rd Line, SQL & Reporting

Interface Recruitment UK; Sheffield; On-site; GBP 25,000 - 35,000; Full time

Job summary

A software solutions provider in Sheffield is seeking a Software Support Technician. The role involves providing support for in-house applications, primarily in the food sector. Candidates should have strong SQL skills and a background in software support. This position offers potential career growth into software development roles and other related areas. Competitive benefits include 25 days holiday and training opportunities.

Benefits

25 days holiday + bank holidays

Employer Contribution pension scheme

Training on SQL/Reporting skills

Qualifications

• Preferred qualifications include knowledge of Microsoft and SQL.
• Experience in software testing and development is advantageous.
• Good organizational skills to document customer details.

Responsibilities

• Provide day-to-day application support with bug fixes.
• Assist in onboarding customers into the support system.
• Work with the development team to troubleshoot complex issues.

Skills

SQL

Software support

Troubleshooting

Communication

Tools

SQL Server

Crystal Reports

Job description

A software solutions provider in Sheffield is seeking a Software Support Technician. The role involves providing support for in-house applications, primarily in the food sector. Candidates should have strong SQL skills and a background in software support. This position offers potential career growth into software development roles and other related areas. Competitive benefits include 25 days holiday and training opportunities.