SaaS Research Account Manager — Grow Revenue & Retain Clients

Aspire; Greater London; Hybrid; GBP 45,000 - 55,000; Full time

Job summary

A leading research company in London is seeking a mid-level Account Manager to enhance client relationships and drive growth for their SaaS offerings. You will onboard and support customers, ensuring they maximize use of the platform. The ideal candidate will have strong account management experience, excellent communication skills, and a passion for technology. This role offers a salary of £45k - £55k and a hybrid work model with 3 days in the office.

Qualifications

• Proven account management experience with strong communication and social skills.
• Passionate about technology and problem-solving in SaaS platforms.
• Self-motivated and proactive in fast-paced environments.

Responsibilities

• Onboard and train customers, ensuring strong relationships.
• Drive account growth through ongoing reviews and strategies.
• Analyse usage and enhance user experience.

Skills

Account management experience

Strong communication skills

Relationship-building

Problem-solving

Proactive ownership in projects

Job description

A leading research company in London is seeking a mid-level Account Manager to enhance client relationships and drive growth for their SaaS offerings. You will onboard and support customers, ensuring they maximize use of the platform. The ideal candidate will have strong account management experience, excellent communication skills, and a passion for technology. This role offers a salary of £45k - £55k and a hybrid work model with 3 days in the office.