SaaS Project Manager - fully remote (Commercial/Accounts focused)

Interface Recruitment; Leeds; Remote; GBP 55,000 - 85,000; Full time

Benefits offered by this job

Uncapped earning potential

Car scheme

Pension

Remote work 100%

Job summary

Interface Recruitment is seeking a Project Manager for Client Success & Commercial Growth to join a fast-evolving SaaS organization delivering a cloud-based employee health platform. You will lead end-to-end delivery for enterprise clients and build trusted partnerships to maximise value and adoption.

You’ll own scoping, planning, budgets, governance, and metrics, mentor a small PM team, and spot opportunities to grow accounts through product expansion and strategic initiatives.

Qualifications

• Proven experience managing client-facing projects in a software or SaaS setting.
• Delivery of complex multi-stakeholder projects end-to-end.
• Experience in Agile and Waterfall delivery models.
• Strong communication and relationship-building with senior stakeholders.

Responsibilities

• Lead the end-to-end delivery of projects (Client Implementation, Business Change, Product Development).
• Own project success from scoping through planning, resourcing and delivery to closure.
• Define objectives and budgets with Account Management, CEO and Operations.
• Maintain project plans and manage internal/external expectations.
• Conduct monthly client success meetings to track value delivery and satisfaction.
• Identify opportunities for account growth and align roadmaps with client objectives.
• Convert client feedback into proposals with technical and commercial teams.
• Mentor a small PM team and uphold gated governance and reporting.

Skills

Project management

Client management

Communication

Mentoring PMs

Agile delivery

Stakeholder management

Education

PRINCE2, PMP or similar certification

Tools

Celoxis

Job description

Competitive and commensurable with experience

Working Type

Remote

Work Hours

Responsibilities

Project management

Software

Qualifications

Ind standard

Skills

Project management tools such as Celoxis

Contact number

0113 299 0570

True work from home, 100%. 25 days holiday + stats, pension

Additional Benefits

Flat structure + uncapped earning potential, car scheme

Region

West Yorkshire

PROJECT MANAGER – Client Success & Commercial Growth

About the Company

Join a fast-evolving, high-performing SaaS organisation that delivers a cutting-edge, cloud-based employee health platform. This solution enables companies to manage, monitor, and act on employee health and wellbeing data at scale — enhancing productivity and compliance.

With almost zero client attrition, a premium product suite, and a stellar reputation for service, this company is entering an exciting new phase of growth. As part of this next chapter, they’re seeking a dynamic Project Manager who combines delivery excellence with commercial awareness and a passion for long-term client success.

The Opportunity

This role isn’t just about delivering projects — it’s about building trusted partnerships with major enterprise clients and helping them unlock the full value of the SaaS platform. As a key interface between internal teams and customers, you’ll not only ensure successful implementations but also spot opportunities to grow key accounts through deeper product adoption and strategic expansion.

You’ll be client-facing, commercially minded, and confident in managing large, sometimes global, enterprise customers.

What You’ll Be Doing

Lead the end‑to‑end delivery of small, medium, and large‑scale projects (Client Implementation, Business Change, Product Development)

Own project success — from initial scoping through planning, resourcing, and delivery, to closure

Collaborate with Account Management, the CEO, and Operations to define and refine project objectives and budgets

Build and maintain comprehensive project plans, managing internal and external expectations

Conduct regular monthly client success meetings with key accounts to track value delivery, system usage, and satisfaction

Use these client interactions to identify potential areas for account growth, including:

Expanding into new business areas

Suggesting additional modules or custom development

Aligning future roadmaps with client objectives

Convert client ideas and feedback into tangible project proposals and scopes — collaborating with technical and commercial teams

Act as the commercial conscience of the delivery team — recognising when a client challenge presents an opportunity

Build deep and trusted relationships using nurturing, strategic communication

Support and mentor a small team of Project Managers to share best practices and enhance internal capability

Maintain diligent documentation and reporting, including weekly internal updates and adherence to gated project governance

Ensure timely invoicing, change control, and resource tracking

Act as a positive ambassador for innovation and improvement within the PM function

What You’ll Bring

Proven experience managing client‑facing projects in a software or SaaS setting

A background in delivering complex multi‑stakeholder projects end‑to‑end

Excellent communication skills — written, verbal, and interpersonal

The ability to spot commercial potential within existing accounts and translate that into viable projects

Experience in client development or key account nurturing, even if not in a formal sales role

Confident running monthly success meetings with senior stakeholders in enterprise environments

Experience across both Agile and Waterfall delivery models

High emotional intelligence and a nurturing communication style that builds lasting trust

Experience mentoring or coaching other PMs

Strong attention to detail and a naturally process‑driven mindset

Comfortable juggling multiple priorities in a dynamic, fast‑paced environment

PRINCE2, PMP or similar certification

Familiarity with SaaS platforms focused on HR, health, or employee engagement

Experience with Celoxis or similar PM tools

Previous exposure to global enterprise environments and multi-region delivery

Why Apply?

This is the ideal role for a strategic, delivery‑focused PM who enjoys solving problems, growing relationships, and creating lasting value — not just completing tasks. You’ll have real freedom to shape your accounts and build commercially meaningful client partnerships, all while working with a talented, forward‑thinking team.

AI assistant For a human, call 0113 299 0570 (Leeds) or 0161 377 3054 (Manchester)