SaaS Customer Success Manager — Remote Growth

WorkWave; Tees Valley; Remote; GBP 67,000 - 80,000; Full time

Job summary

A software and fintech solutions provider in the UK is seeking a Customer Success Manager to lead enterprise customer relations and manage complex projects. This role offers a salary of up to $105,000 with bonuses, robust benefits, and remote work flexibility. Ideal candidates will have SaaS industry experience, strong customer service skills, and the ability to enhance customer relationships. Join a recognized workplace committed to growth and innovation.

Benefits

Salary up to $105,000

Health and dental benefits

401k with company match

Flexible Time Off policy

Opportunities for career advancement

Qualifications

• Prior experience in the SaaS, Tech, or Software industry.
• Proven track record of managing and delivering complex projects.
• Solid understanding of customer service and managing relationships.

Responsibilities

• Serve as the principal point of contact for enterprise customers.
• Coordinate and lead complex projects within the customer base.
• Proactively identify opportunities to enhance customer relationships.

Skills

Project management

Customer service skills

Presentation skills

Problem-solving

Job description

A software and fintech solutions provider in the UK is seeking a Customer Success Manager to lead enterprise customer relations and manage complex projects. This role offers a salary of up to $105,000 with bonuses, robust benefits, and remote work flexibility. Ideal candidates will have SaaS industry experience, strong customer service skills, and the ability to enhance customer relationships. Join a recognized workplace committed to growth and innovation.