- S26-398 Pensions Administrator (LC4-5)

Lancashire Constabulary; Hutton; On-site; GBP 13,000 - 15,000; Part time

Benefits offered by this job

Local Government Pension Scheme

Sick pay provisions

Maternity / paternity leave

Blue Light Scheme discounts

On-site gym

Cycle to work

Hybrid / Agile working

Job summary

Lancashire Constabulary is seeking a Pensions Administrator at Hutton Headquarters to support the Pensions officer with administration and pension queries. You will liaise with LPPA to update and chase cases and assist with pension remedy administration.

The role offers 18.5 hours per week (part-time) with a salary scale for LC 4-5 and a permanent contract. Applicants must meet RV requirements and UK residency rules where applicable.

Qualifications

• CIPP Level 3 certificate is desirable.
• Knowledge/Experience of police and LGPS Pension Systems is desirable.
• Experience in administrative/clerical role within a busy office handling pension queries.
• Experience producing accurate written information with high attention to detail.
• Experience updating and maintaining manual and computerised records accurately.

Responsibilities

• Process all aspects of pensions and related processes ensuring compliance with legislation.
• Provide accurate pay data for leavers, estimates and pension repayments.
• Calculate and respond to complex pension queries.
• Administrate third party payments and maintain records (e.g. AVC Wise).
• Handle internal and external enquiries by phone, correspondence or in person; liaise with divisions, staff associations and external organisations as required.
• Ensure processes and payments comply with statutory legislation, entitlements, constabulary policies and pension regulations.

Skills

Attention to detail

Administrative experience

Pension system knowledge

Written communication

Record maintenance

Education

CIPP Level 3 certificate

Job description

- S26-398 Pensions Administrator (LC4-5)

Role Type: Police Staff

Division: Human Resources

Department: HR Pay Services

Location: Hutton Headquarters

Rank: Not applicable

Grade: LC 4, LC 5

Salary: £12,974.50 - £14,929.50 (Part Time Equivalent) £25,949 - £29,859 (Full Time Equivalent)

Part/Full Time: Part Time

Hours per Week: 18.5

Type of Contract: Permanent

Job Advert

Lancashire Constabulary is looking for a Pensions Administrator to join our team at Hutton Headquarters.

The purpose of this role is to support the Pensions officer with general administration, monitoring the inbox and dealing with general pension queries. You will be liaising with Lancashire Pension Partnership Administration (LPPA) to support the pension officers in updating and chasing outstanding cases and supporting the Pension Officer with the implementation and administration of pension remedy.

Key Responsibilities:

• To process all aspects of pensions and associated processes ensuring compliance with legislation
• To provide accurate pay data in relation to pensions for leavers, estimates and repayments of pensions
• Deal with and calculate complex pension queries
• Administrate third party payments ensuring records are kept up to date i.e. AVC Wise
• Deal with internal and external enquiries by telephone, correspondence or personal contact and to liaise with divisions and departments, staff associations and external organisations as required
• To ensure processes and payments are compliant with Statutory legislation, contractual entitlements, constabulary policies, police regulations, police staff conditions of service and pension regulations

Skills and Experience:

• CIPP Level 3 certificate is desirable
• Knowledge / Experience of police and LGPS Pension Systems is desirable
• Experience of working in an administrative/clerical role within a busy office environment dealing with pension related enquires
• Experience of producing accurate written information and demonstrate a high level of attention to detail
• Experience of updating and maintaining manual and computerised records accurately

Vetting and Medical:

Please be aware, as a condition of your appointment you must undergo and pass Recruitment Vetting (RV). Please be aware there is a minimum 3 year UK residency requirement for Recruitment vetting and you must be 18 years old at the point of applying. Successful applicants will also be subject to a medical assessment.

Benefits:

• 25 - 31 days annual leave (role dependant) plus 8 bank holidays pro rata
• Local Government Pension Scheme with contributions from 5.5% to 12.5% depending on your salary
• Sick pay provisions
• Generous maternity / paternity and adoption leave entitlements
• Option to become a member of the onsite unions
• Discounts from various retailers via the Blue Light Scheme
• Access to on-site-gyms - HQ
• Cycle to work scheme
• Support from our Health and Wellbeing Centre including Welfare Officers, Counselling, Physiotherapy and Mental Health Peer Supporters
• Hybrid / Agile working (role dependant)

Closing date: Thursday 5th November 2026 at 10am

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