Ryder Grill Evening Manager

The-Belfry; Sutton Coldfield; On-site; GBP 32,000 - 46,000; Full time

Benefits offered by this job

Free onsite parking

Complimentary meals during shifts

Employee discounts across the resort

Job summary

The Belfry Hotel & Resort in Sutton Coldfield is seeking a Ryder Grill PM Manager to lead the evening operation, delivering exceptional guest service during dinner. You will manage the Ryder Grill team, coordinate with the kitchen, and ensure high standards across all service areas.

Ideal candidates will have strong leadership, excellent communication, and a commercial mindset to control labour, drive sales, and maintain hygiene and safety.

Qualifications

• Experience in a restaurant or food & beverage management role within a quality hospitality environment.
• Strong leadership with ability to motivate, coach and develop a team.
• Organised and able to perform under pressure during busy service periods.
• Excellent communication and interpersonal skills.
• Commercial awareness including labour control, sales and profitability.

Responsibilities

• Lead and inspire the evening restaurant team to deliver outstanding guest service.
• Manage the smooth day-to-day operation of the Ryder Grill during dinner service.
• Ensure all food and beverage standards are consistently met or exceeded.
• Coach, develop and support team members to maximise performance and engagement.
• Manage team rotas, labour costs and staffing levels in line with business needs.
• Handle guest feedback professionally and ensure service recovery when required.
• Work closely with the kitchen team to ensure seamless communication and service.
• Drive sales through menu knowledge, upselling and resort promotions.

Skills

Leadership skills

Restaurant management

Guest service

Communication

Commercial awareness

Job description

The Belfry Hotel & Resort is an award-winning destination with 450+ luxurious rooms and suites, a selection of vibrant restaurants and bars, versatile event and meeting spaces and a relaxing leisure club and spa. Our three exceptional golf courses - including the legendary Brabazon - are celebrated around the world. Whether you're inspired by our iconic fairways, drawn to the tranquillity of the spa, excited by guest-facing roles, or energised by the work behind the scenes, you'll find your place within our dynamic and welcoming team.

The Belfry has undergone a major expansion and renovation with an investment of over £80 million, marking an exciting chapter in our history. The resort has been transformed with the addition of The Masters Suite, a stunning new event space, a state-of-the‑art leisure club plus a host of other enhancements that elevate the Belfry experience like never before.

We believe in taking care of our team just as much as we do our guests. That's why we were named in the 2026 Caterer’s Top 30 Best Places to Work and the Sunday Times Top 10 Places to Work 2026.

Ryder Restaurant

About the role

This is an exciting opportunity to lead the evening operation within the Ryder Grill, ensuring exceptional standards of food and beverage service while creating memorable guest experiences.

As Ryder Grill PM Manager, your duties will include:

• Leading and inspiring the evening restaurant team to deliver outstanding guest service
• Managing the smooth day-to-day operation of the Ryder Grill during dinner service
• Ensuring all food and beverage standards are consistently met or exceeded
• Coaching, developing and supporting team members to maximise performance and engagement
• Managing team rotas, labour costs and staffing levels in line with business needs
• Handling guest feedback professionally and ensuring service recovery where required
• Working closely with the kitchen team to ensure seamless communication and service delivery
• Driving sales through menu knowledge, upselling and promotion of resort offerings
• Monitoring hygiene, health and safety and compliance standards across the outlet
• Supporting the wider Food & Beverage management team and contributing to departmental objectives
• Leading by example, creating a positive culture and maintaining high levels of team morale

About you

Our ideal candidate will:

• Have previous experience in a restaurant or food and beverage management role within a quality hospitality environment
• Have strong leadership skills with the ability to motivate, coach and develop a team
• Be highly organised and able to perform under pressure during busy service periods
• Have excellent communication and interpersonal skills
• Be commercially aware, with an understanding of labour control, sales and profitability
• Be confident managing guest feedback and resolving issues professionally
• Have a hands‑on approach and lead from the front during service
• Be flexible to work evenings, weekends and peak business periods
• Demonstrate a positive attitude, strong work ethic and commitment to The Belfry Beliefs

Belfry Benefits

Learning & Development

We invest in our people through hands‑on coaching, mentoring, and a wide range of in‑house training, supported by our online learning hub, The Belfry Campus. Apprenticeships across multiple roles offer nationally recognised qualifications, while our LEAD development programme supports career progression from entry level to senior leadership. We proudly promote from within wherever possible, with clear development pathways to help you reach your full potential.

Your wellbeing matters. In partnership with The Burnt Chef Project, we offer mental health support and funded counselling, alongside life assurance, 24/7 GP access, health cash plans, and menopause support. Wagestream helps you manage your earnings and savings, while our Cycle2Work scheme and discounted gym memberships encourage a healthy lifestyle.

Showing Our Appreciation

We recognise and reward our teams through the Belfry Awards, long service recognition, loyalty rewards, and additional holidays. Enjoy generous discounts across the resort for you, friends, and family, plus everyday savings through Perkbox. Free onsite parking and complimentary meals during shifts are also provided.

Making a Difference

Sustainability and community are at the heart of what we do. Set within 550 acres, we are proud holders of Earthcheck, Green Tourism, and GEO certifications. Our ESG led approach drives meaningful community impact and charitable fundraising, alongside our commitment to environmental stewardship.

Our Values

Working here means being part of a supportive, values driven community. Our Belfry Beliefs - Make a Difference, Own Our Actions, Better Together, and Deliver Every Day - guide how we work, support one another, and succeed together.

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