Russian Speaking Customer Service Advisor

Search Consultancy LTD; City of Edinburgh; On-site; GBP 21,000 - 26,000; Full time

Job summary

A global industry leader is looking for a Russian Speaking Customer Service Advisor in Edinburgh. This full-time role involves managing customer accounts and handling calls while delivering exceptional service. Ideal candidates should possess outstanding communication skills and be reliable team players. Embrace an exciting journey and apply today!

Qualifications

• Fluency in Russian is essential.
• Experience in customer service is preferred.
• Strong multitasking abilities required.

Responsibilities

• Manage Customer Accounts: Be the go-to person for our valued customers.
• Handle High Volume Calls: Thrive in a bustling call environment.
• Build Relationships: Connect with carriers and customers, fostering strong bonds.
• Deliver Exceptional Service: Go above and beyond to ensure satisfaction.
• Resolve Issues: Tackle challenges head-on with confidence.
• Provide Quotes & Bookings: Offer accurate quotes, arrange bookings, and process payments.
• Represent the Brand: Embody professionalism and inspire your colleagues.

Skills

Outstanding written and verbal communication skills

Adaptability

Attention to detail

Reliability

Problem-solving

Team player

Cultural sensitivity

Decision-making

Job description

Exciting Opportunity Alert!

Job Title: Russian Speaking Customer Service Advisor

Location: Edinburgh

Salary: £25,800 per year

Employment Type: Full Time, Permanent

Are you a talented Customer Service Advisor looking for your next big adventure? Do you excel in a vibrant, cutting-edge work environment? Are you fluent in Russian and ready to make an impact?

Join our client, a global industry leader, as a Customer Service Representative and become a key player in their dynamic team. You'll be at the forefront of managing the complete customer journey with efficiency and flair.

What You'll Do:

• Manage Customer Accounts: Be the go-to person for our valued customers.
• Handle High Volume Calls: Thrive in a bustling call environment.
• Build Relationships: Connect with carriers and customers, fostering strong bonds.
• Deliver Exceptional Service: Go above and beyond to ensure satisfaction.
• Resolve Issues: Tackle challenges head-on with confidence.
• Provide Quotes & Bookings: Offer accurate quotes, arrange bookings, and process payments.
• Multitask Like a Pro: Juggle tasks effortlessly with top‑notch software skills.
• Represent the Brand: Embody professionalism and inspire your colleagues.

What We're Looking For:

• Communication Skills: Outstanding written and verbal abilities.
• Adaptability: Embrace change and thrive in a dynamic setting.
• Attention to Detail: Produce high‑quality, precise work.
• Reliability: Be the dependable team member everyone counts on.
• Problem‑Solving: Navigate challenges with ease.
• Team Player: Collaborate effectively and respect diverse perspectives.
• Cultural Sensitivity: Show respect for all backgrounds.
• Decision‑Making: Make sound decisions confidently.

Ready to embark on this exciting journey? Apply now and take your career to new heights!

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.