Rural Insurance Sales Executive (Office Based)

Howden Group Holdings; Perth; Hybrid; GBP 18,000 - 32,000; Full time

Job summary

Howden Group is recruiting for Rural Sales Executives within the Small Farm Team. The role focuses on triaging inbound enquiries, broking insurance for telephone and web sales, onboarding new rural customers, and driving proactive client engagement while ensuring compliant, client-centric service.

Qualified candidates will have experience in a sales environment (preferably telesales), knowledge of the rural sector, and 1–2 years in insurance broking.

Qualifications

• Experience in a sales environment (preferably telesales).
• Knowledge or experience of the Rural Sector/Lifestyle (desirable).
• 1–2 years experience working in insurance broking sector.

Responsibilities

• Assist in creating comprehensive broking information documents.
• Maintain up-to-date records on Group systems.
• Assist in planning the most appropriate insurance programme for the client's demands and needs.
• Ensure information is passed to the appropriate team when required.

Skills

Numeracy

Literacy

Communication

Independence

Negotiation

Computer literacy

Resilience

Education

GCSE Maths & English

CII qualification

Job description

Who are we?

Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 24,000 employees spanning over 56 countries.

People join Howden for many different reasons, but they stay for the same one: our culture. It's what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities - work / life balance, career progression, sustainability, volunteering - you'll find like-minded people driving change at Howden.

Rural Sales Executives sit within the Small Farm Team, providing the first point of triage for all inbound enquiries as well as a broking service for telephone and web sales.

Tasked with, following up enquiries, signposting them to the correct team and on boarding new rural customers, via pro-active client engagement and the timely follow up of inbound enquiries. Required to ascertain the correct client information, broke client insurances and complete transactions that meet the customers Demands and Needs, in a sales driven environment, whilst maintaining a compliant and client centric manner.

Clients

• Develop strong relationships with clients
• Ensure transactions are conducted with full transparency
• Deal with incoming enquiries from clients and agents
• Behave with all clients (both internal and external) fairly and ethically

Broking/Administration

• Assist in the creation of comprehensive broking information documents
• Ensure up to date records are maintained at all times on the Group systems
• Assist in planning the most appropriate insurance programme for the client's demands and needs
• Ensure that all information is passed when required to the appropriate team

Skills and abilities needed to perform role

• Good level of numeracy and literacy
• Good communication skills including, written verbal and face to face
• Able to work independently and use initiative
• Negotiation and influencing skills(able to sell)
• Computer literate
• Resilient and calm under pressure

Knowledge and Experience

• Experience of a sales environment (preferably telesales)
• Knowledge or experience of the Rural Sector/Lifestyle (desirable but not essential)
• 1-2 years experience working in insurance broking sector

Professional Qualifications

• Maths and English GCSE (or equivalent)
• Working towards or has attained Cert CII

What do we offer in return?

A career that you define. At Howden, we value diversity - there is no one Howden type. Instead, we're looking for individuals who share the same values as us:

• Our successes have all come from someone brave enough to try something new
• We support each other in the small everyday moments and the bigger challenges
• We are determined to make a positive difference at work and beyond

Reasonable adjustments

We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*.

*Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more.

Permanent