Runner - Shoreditch House, East London

Soho House via Caterer.com; Greater London; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

Weekly Pay

Team meal on shift

50% Team discount on Food & Drink

Staff Room Rates

Health Cash Plan (up to 2 dependents)

Dental Plan (up to 2 dependents)

Birthday Day Off after 1 year’s

Staff Discount on Cowshed & Soho Home

Paid charity days (Soho Impact)

Free Counselling Sessions

Cookhouse & House Tonic training

Continuous training

Team Events

Job summary

Soho House in the United Kingdom is seeking a Runner to support dining service, delivering food and drinks from kitchen or bar to members and ensuring a smooth flow between kitchen and floor while maintaining clean service areas.

You will assist waiting staff to deliver a superior member experience and participate in ongoing training and team events, with benefits including weekly pay, staff discounts, and health/dental plans.

Qualifications

• 2–3 years in a similar high-end dining environment.
• Excellent food and beverage knowledge, including wine service.
• Strong interpersonal and teamwork skills with a hands‑on approach.
• Confident, polished, and professional demeanour.
• Exceptional communication and organisational skills.
• Familiarity with POS systems and reservation software.

Responsibilities

• Bring food/drink quickly from the kitchen/bar to its respective location in the restaurants and deliver to members.
• Maintain a spotless, pristine work environment.
• Provide service to and be accountable for an assigned section.
• Develop relationships with members to provide personalized service.
• Polish cutlery ensuring they are ready for service.
• Prepare any additions to tables in advance (preparing lemon wraps, condiments, butter portions etc).
• Perform opening and closing procedures including but not limited to the set up and break down of stations.
• Ensure all service equipment is handled carefully and stored correctly.
• Attend regular meetings with front and back of house teams to learn about any menu changes and specials alongside daily tastings.

Skills

Food & beverage knowledge

Wine service

Interpersonal skills

Teamwork

Communication

POS familiarity

Tools

POS systems

Reservation software

Job description

At Soho House, a Runner plays a vital supporting role in ensuring the smooth and efficient flow of service between the kitchen and front‑of‑house teams. As a key link in the dining experience, the Runner is responsible for delivering food and beverages promptly, maintaining cleanliness and organisation across the service areas.

Your main responsibility is to assist the waiting staff and make sure members get a superior experience. You will deliver food orders from the kitchen (or drinks orders from the bar) to members’ tables, acting as a point of contact between the kitchen/bar and the floor.

What’s in it for you?

• Weekly Pay
• Team meal whilst on shift prepared by our chefs
• 50% Team discount on Food & Drink, 7 days a week
• Staff Room Rates
• Health Cash Plan (option to up to 2 additional dependents)
• Dental Plan (option to add up to 2 additional dependents)
• Birthday Day Off after 1 year’s continuous service
• Up to 50% Staff Discount on Cowshed & Soho Home
• In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice.
• Free Counselling Sessions
• Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate.
• Continuous training to develop yourself personally and professionally
• Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.

Responsibilities

• Bring food/drink quickly from the kitchen/bar to its respective location in the restaurants and deliver to members.
• Maintain a spotless, pristine work environment.
• Provide service to and be accountable for an assigned section.
• Develop relationships with members to provide personalized service.
• Polish cutlery ensuring they are ready for service.
• Prepare any additions to tables in advance (preparing lemon wraps, condiments, butter portions etc).
• Perform opening and closing procedures including but not limited to the set up and break down of stations.
• Ensure all service equipment is handled carefully and stored correctly.
• Attend regular meetings with front and back of house teams to learn about any menu changes and specials alongside daily tastings.

Qualifications

• 2–3 years in a similar high-end dining environment.
• Excellent food and beverage knowledge, including wine service.
• Strong interpersonal and teamwork skills with a hands‑on approach.
• Confident, polished, and professional demeanour.
• Exceptional communication and organisational skills.
• Familiarity with POS systems and reservation software.

Salary range for this role in the UK may vary based on location and market differences.

As set forth in Soho House via Caterer.com ’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.