RTT Team Leader

Oxford University Hospitals NHS Foundation Trust; Oxford; On-site; GBP 42,000 - 52,000; Full time

Job summary

Oxford University Hospitals NHS Foundation Trust is seeking an organised 18-week RTT Team Leader to oversee the corporate RTT Validation Team and ensure accurate validation of patient pathways in line with national RTT rules and the Trust Elective Access Policy.

The role focuses on prioritising validation activity, improving data quality and coordinating with clinical and operational teams to support elective care targets. Strong leadership, NHS experience and attention to detail are essential.

Qualifications

• Proven experience leading a team and managing performance.
• Understanding of RTT rules and Trust Elective Access Policy is preferred.
• Experience in NHS administration and data governance is advantageous.

Responsibilities

• Providing day-to-day line management, supervision and support to the RTT Validation Team.
• Planning, coordinating and prioritising validation work across RTT cohorts.
• Ensuring patients are managed in line with national RTT rules and local policies.
• Producing validation reports and data to inform planning and service improvement.
• Supporting capacity and demand discussions for elective care planning.
• Promoting high standards of administration and information governance.
• Ensuring team appraisal, development and appropriate cover during leave.

Skills

People management

Data quality awareness

NHS administrative experience

Education

Degree or equivalent experience

Job description

The post holder will provide day-to-day leadership to the corporate 18-week RTT Validation Team, ensuring patient pathways are accurately validated and managed in line with national RTT rules and the Trust Elective Access Policy. Key duties will include:

Key Duties

• Managing and prioritising the daily work of the RTT Validation Team.
• Supporting accurate and timely validation of Patient Tracking Lists across the Trust.
• Ensuring patients are managed appropriately against 18-week Referral to Treatment standards.
• Working closely with clinical service managers, operational teams and team leaders to support effective pathway management.
• Identifying and escalating data quality issues, potential breaches and training needs.
• Producing and analysing reports to support validation, forecasting and service improvement.
• Supporting the delivery of elective care targets by helping maintain accurate waiting lists.
• Providing line management, supervision, training and development support to team members.
• Attending relevant meetings and providing updates on validation progress, risks and actions.
• Promoting high standards of administration, data quality, confidentiality and patient-focused working.

The 18-week RTT Team Leader will provide day-to-day leadership and coordination of the corporate RTT Validation Team, supporting the Trust to deliver accurate, timely and effective management of Referral to Treatment pathways. The post holder will work closely with the Elective Access Manager, 18-Week Lead, clinical service managers and operational teams to ensure waiting lists and Patient Tracking Lists are validated in line with national RTT rules and the Trust Elective Access Policy.

The post holder will be responsible for prioritising validation activity, supporting pathway accuracy, identifying data quality risks and ensuring appropriate escalation of potential breaches or issues that may affect delivery of elective care standards. They will provide assurance that validation processes are robust, consistent and aligned to best practice across the organisation. Main responsibilities will include:

Main Responsibilities

• Providing day-to-day line management, supervision and support to the corporate RTT Validation Team.
• Planning, coordinating and prioritising validation work across RTT cohorts, with a focus on chronological pathway management and risk reduction.
• Ensuring patients are managed in accordance with national RTT rules, local access policies and agreed operating procedures.
• Supporting the accurate and timely validation of Patient Tracking Lists across outpatient and inpatient pathways.
• Working with clinical and operational teams to resolve pathway queries, improve data quality and support effective waiting list management.
• Identifying, escalating and supporting the resolution of data quality issues, potential breaches, operational risks and training needs.
• Producing, interpreting and presenting validation reports, pathway information and performance data to support planning, forecasting and service improvement.
• Supporting the Elective Access Manager and 18-Week Lead in monitoring validation progress, elective care risks and delivery against access standards.
• Developing and implementing validation plans to reduce data quality-related breaches and improve pathway accuracy.
• Providing training, guidance and support to staff on RTT rules, validation processes and Trust policy requirements.
• Attending relevant operational and performance meetings, providing updates on validation progress, risks, actions and areas requiring support.
• Supporting capacity and demand discussions where validation data informs operational planning.
• Promoting high standards of administration, confidentiality, information governance and patient-focused working.
• Ensuring team members are appraised, supported and developed in line with Trust policies and good management practice.
• Providing appropriate cover within the team during periods of leave, vacancy or absence.

We are seeking a motivated and organised 18-week RTT Team Leader to support the delivery of elective care standards across the Trust. This is an important role within the Elective Care team, providing day-to-day leadership to the corporate RTT Validation Team and helping ensure patient pathways are accurately maintained in line with national Referral to Treatment rules and the Trust Elective Access Policy.

The post holder will oversee waiting list validation activity, support the management of Patient Tracking Lists, and work closely with clinical and operational teams to improve data quality, reduce pathway risks and support delivery against elective access standards. The role requires strong organisational skills, attention to detail, confidence in using information systems and the ability to support and guide a team working in a busy operational environment. This is an excellent opportunity for someone with NHS administrative or operational experience who is looking to develop their leadership skills and contribute to improving patient access, pathway accuracy and elective care performance.

Desirable Criteria

• People management experience
• 18-Week Referral to Treatment (RTT)/Trust Elective Access Policy
• Trust policies and procedures, Advanced level of education (Educated to degree level / equivalent experience)
• Management experience/qualification

Sexual Safety Charter: In 2023 NHS England launched its first sexual safety charter, and our Trust proudly signed it. We pledge zero tolerance for inappropriate sexual behaviour and commit to the ten core principles

Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research. The Trust comprises of four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury. Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community. We call this Delivering Compassionate Excellence and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence.

Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research. The Trust comprises four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury. Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community. We call this Delivering Compassionate Excellence and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence. These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family. Watch how we set out to deliver compassionate excellence via the OUH YouTube channel.

Oxford University Hospitals promotes a safe, respectful hiring environment. If you want to make a difference with us, come and join our team. Together, we will uphold the highest standards of care and professionalism.