RQ1635617 – Rough Sleep Support Worker

Carrington Blake Recruitment; Walsall; On-site; GBP 10,000 - 40,000; Part time

Job summary

A leading recruitment agency in Walsall is seeking a dedicated professional to support vulnerable homeless adults. The successful candidate will engage in outreach efforts, conduct risk assessments, and help develop life and social skills for service users. This role requires flexibility, effective communication skills, and the ability to work with diverse groups. Candidates must have a valid driving license and access to a vehicle. Competitive hourly rate offered.

Qualifications

• Ability to undertake holistic risk assessments of young people.
• Capable of maintaining accurate records, both written and electronic.
• Knowledge of issues faced by vulnerable users, including substance misuse.

Responsibilities

• Complete outreach throughout Walsall to locate rough sleepers.
• Undertake holistic risk and needs assessments.
• Support service users in enhancing life skills through programs.

Skills

Holistic risk and needs assessments

Effective communication

Flexibility

Crisis management

IT systems usage

Job description

£28.14 per hour (Umbrella)

Main purpose of the job role

The post holder will support vulnerable homeless adults.

Their specific focus will be

• Reducing repeat homelessness by supporting vulnerable adults, homeless people, former rough sleepers, offenders, and those with complex needs who are experiencing or at risk of homelessness.
• The postholder will assist service users in developing, utilizing, and enhancing both new and existing skills, knowledge, and confidence to break the cycle of homelessness, prevent its recurrence, and support sustained independent living.
• The post holder should be committed to supporting vulnerable service users as needed and must have a valid driving licence with access to a vehicle for work use.

Main activities

• Complete outreach throughout the Walsall borough to locate rough sleepers, and follow up on all referrals received by the team.
• To undertake holistic risk and needs assessments and to develop support and risk management plans.
• To support service users in enhancing their life skills by designing and implementing life and social skills programs within both individual and group work environments.
• To support and encourage service users to engage with learning skills and work.
• To support and encourage service users to develop positive family and other support networks.
• To assist service users to identify and take up settled accommodation and to continue to provide ongoing support to them.
• To be available to service users for regular support sessions and to respond to crisis.
• To take responsibility for safeguarding the welfare of service users.
• To promote and facilitate the participation of service users in their individual support plans and in the management of the service.
• To facilitate service users access to and take up of support services.
• To ensure benefit claims are made and maintained in order to maximise service users income.
• To organise and accompany service users to appointments as appropriate.
• To maintain accurate records e.g. support plans, day to day records and outcomes.
• To be flexible by being available out of hours, weekend and bank holidays on a rota basis to offer information, advice, and guidance to colleagues.
• To assist in the induction of new staff, to supervise and support volunteers, trainees and students, as required by line manager.

Abilities / Skills

• Able to undertake holistic risk and needs assessments of vulnerable young people.
• Able to maintain accurate records, both written and electronic.
• Able to communicate effectively with a diverse group using appropriate media.
• Able to work flexibly including evenings and weekends.
• Able to work at other sites as required.
• Able to deal with challenging situations calmly and effectively, ensuring risks are reduced, assistance sought when required and disruption is kept to a minimum.
• Ability to use a suite of IT systems and IT software relevant to the role, including CCTV.
• Able to plan and organise own work and assist service users in planning and organising.
• Able to prioritise own work, and respond to changing or conflicting deadlines.
• Able to design and effectively implement programmes to improve life and social skills both for individuals and groups.

Knowledge / Experience

• Knowledge of issues faced by vulnerable service users such as substance misuse, mental health, offending, sexual exploitation (not exhaustive).
• Experience of working with service users in various settings.
• Experience of supervising volunteers, students and/or work experience.
• Up to date knowledge of welfare rights, debt and housing legislation.
• Evidence of continuous professional development (where applicable).

Qualification

Specify any qualifications that are a minimum requirement, please include any equivalent qualifications that would be deemed acceptable or if this can be obtained through on the job experience.

Contact

If you think this job role is for you, please send your CV to [e-mail]