RQ1625138 – Repairs Surveyor

Carrington Blake Recruitment; City Of London; On-site; GBP 30,000 - 50,000; Full time

Job summary

A recruitment agency seeks a Surveyor to provide effective surveying services for housing maintenance. The ideal candidate will hold a degree and relevant professional qualifications, possess substantial experience in building maintenance, and demonstrate strong people-oriented behaviors. Responsibilities include conducting inspections, managing repair contractors, and ensuring adherence to quality standards. This role is located in the City of London, England.

Qualifications

• Relevant professional qualifications or substantial demonstrable experience required.
• Experience with local authorities and social housing preferred.
• Ability to write reports and present performance information clearly.

Responsibilities

• Ensure effective delivery of responsive maintenance repairs.
• Conduct physical inspections, identify complex repairs, and provide advice.
• Manage relationships with contractors and residents on repair issues.

Skills

Knowledge of buildings maintenance and surveying

Contract management

People-focused approach

Education

Degree level qualification

Post-graduate level qualification

Job description

Closing Date : 17/10/2025 12:00

Overview

To ensure an effective surveying service is provided for Housing Services in a number of key areas in accordance with specifications, procedures and legislation; which include but is not exclusive to the following:

Responsibilities

• Delivery and monitoring of a Responsive repairs day to day service
• Provision of surveying services including the delivery of works and services programmes and projects to time, cost and quality.
• Undertake physical pre-inspections of council stock in tenanted and communal locations.
• Identification and accurate diagnosis of complex repairs for occupied and void properties, ensuring all works are completed in a timely and effective manner to prevent unnecessary financial loss to the council in disrepair claims.
• Provision of precise specification of repairs of a complex and technical nature to a professional standard for repairs relating to structural defects.
• Ensure appropriate and effective consultation with residents on Section 20 process.
• Liaison with and efficient monitoring of repair contractors.
• Devising and recommending cost effective solutions to repair problems.
• Undertake quality checks and Post Inspections of completed works orders when selected.
• Apply “Safeguarding” principles when visiting resident’s homes, ensuring any concerns about vulnerable residents and children are reported via Housing Staff or Social Services.

Key Accountabilities

1. Ensure the delivery of responsive maintenance repairs for a geographical housing area.
2. Conduct regular site based physical post inspections to ensure job completions are completed to a quality standard. Follow up on any non compliance with the relevant parties to arrange call back to remedy and further sign off.
3. Carry out Damp & Mould inspections to identify current issues and also review potential future areas of concern. Provide accurate feedback to residents to address areas of condensation explaining the best ways to prevent future mould and condensation issues.
4. Ensure accurate specifications are provided to enable effective repairs
5. Provide advice and assistance as necessary to staff about cost effective repairs and maintenance.
6. Resolve all problems of service delivery and issues of customer dissatisfaction, which are within the scope of personal responsibility. Where necessary escalate to senior members of staff and other sections. Provide accurate specifications to enable effective repairs
7. Provide technical expertise to Lambeth Council staff in the performance of the neighbourhood contract specification.
8. Resolve disputes with contractors, accept referral from other members of staff and provide technical advice and assistance to non-technical members of staff.
9. Accept referrals of complex or continuous variation requests and make appropriate decisions.
10. Provide verbal and written reports on contract performance and advise on the need for capitalisation of repairs and alternative repairs strategies.
11. Liaise with specialist surveyors, where appropriate and undertake inspections and detailed technical specification of void
12. Inspect pre and/or post repair work of a technical nature, as required and interview tenants and leaseholders regarding repairs.
13. Carry out environmental and general estate inspections and specify works as required. Check all works specified with a surveying input prior to authorizing payment. Identify high cost voids and major works, ensure that work is ordered and completed. Follow-up and ensure completion of work.
14. Have a strong awareness of “Safegaurding” and attend any related training refresher courses where requested.
15. To lead, develop and co-ordinate a professional team for straightforward projects, including multi-contract projects, to ensure compliance with the agreed project design, technical, financial, legal and programme requirements.
16. Advise front line staff of repair items including variation orders as requested.
17. Participate in day-to-day cover of front line services as a member of the team.
18. Ensure that all Lambeth Council and Lambeth Council policies and procedures are complied with to provide an effective, efficient and successful operational management of the service area.
19. To ensure that statutory/legislative requirements are met, managed and reviewed at appropriate frequencies.
20. To ensure adherence to the requirements under the Data Protection Act, and comply with measures to protect the confidentiality of information in accordance with policies and procedures.
21. Comply to Health & Safety legislation at all times and apply this in all aspects of your role.
22. To create a working environment where everyone feels safe, valued and motivated in accordance with policies and procedures with particular reference to equality and diversity.
23. Maintain relevant Quality Assurance Systems as necessary, including drafting procedures.
24. Takes ownership and be responsible for own work.
25. To ensure own professional knowledge is up-to-date.
26. Act as an advocate to ensure the integration of environmental sustainability into all aspects of construction procurement, particularly regular review the schedule of rates or other methodologies to be agreed.
27. Work with partner organisations as appropriate to respond to new priorities and legislation with respect to construction best practice promoting affordable warmth, reduction in CO2 emissions, and sustainable procurement and other relevant areas of best practice.
28. At all times, carry out the duties of this post with due regard to the Councils equal opportunities policy, email policy, valuating diversity, and ensure its implementation.
29. Carry out other duties as may be reasonably required.

Qualifications

• Education & Qualification – Holds degree level qualification, relevant professional qualifications or has equivalent substantial demonstrable experience. Post graduate level qualification or evidence of continued professional development to this level
• Key Knowledge – Knowledge of buildings maintenance and surveying. Good working knowledge and understanding of contract management
• Key Experience – Sustained construction related experience. Clear knowledge of current issues affecting ALMOs, local authorities and social housing. Experience of report writing and presenting performance related information in a simple and easy to understand way.
• Key Behaviours – Focuses on People: It’s about considering the people who our work affects, internally and externally. It’s about treating people fairly and improving the lives of those we impact. Put people at the heart of our work, after all that’s our business. It’s about making our processes fit people. Additional expectations include: being approachable, empathetic, respectful, and supportive of team goals; taking time to understand residents’ concerns and priorities.