Royal Hospital Chelsea – Head of Individual Giving

Confederation of Service Charities; Greater London; On-site; GBP 150,000 - 200,000; Full time

Job summary

An esteemed charity organization in London is seeking a Head of Individual Giving to innovate and expand fundraising efforts. This role involves developing a sustainable income stream and overseeing all aspects of individual giving, including launching a lottery program. Ideal candidates will have proven experience in fundraising and leadership, alongside a solid understanding of regulations. The position offers a chance to make a significant impact and drive a culture of appreciation for supporters.

Qualifications

• Proven experience building Individual Giving from scratch.
• Deep knowledge of fundraising regulations and GDPR.
• Good understanding of lottery program setup and gambling commission regulations.

Responsibilities

• Deliver a results-driven Individual Giving strategy.
• Ensure campaigns are delivered on time and to the highest standard.
• Create a seamless supporter journey using CRM expertise.
• Drive strategies that expand our supporter base.

Skills

Leadership

Fundraising strategy

CRM expertise

Data analysis

Job description

Royal Hospital Chelsea – Head of Individual Giving

We are looking for an enthusiastic and innovative Head of Individual Giving to design and grow a sustainable income stream that will transform the lives of our Pensioners. This is your opportunity to shape the future of our fundraising and launch our very first lottery programme.

Founded in 1682, the Royal Hospital Chelsea is a retirement community for around 300 army veterans, known as the Chelsea Pensioners, drawn from every corner of the United Kingdom. Based in the heart of London, it is a special place defined by community and service.

Responsibilities

• Work with our Assistant Director of Development and Fundraising to deliver a results-driven Individual Giving strategy.
• Take ownership of planning and implementation to ensure every campaign is delivered on time and to the highest standard.
• Work across teams to create a seamless supporter journey, using CRM expertise to analyse data, report performance and identify growth opportunities.
• Drive strategies that expand our supporter base and maximise long-term value across channels including digital, print, DRTV and SMS.

Qualifications

• Driven, articulate self-starter with the ability to lead complex projects and inspire others.
• Proven experience building Individual Giving from scratch, with a strong record of generating significant income.
• Deep knowledge of fundraising regulations, GDPR and best practice, and a good understanding of setting up a lottery programme and the gambling commission regulations.

If you are ready to take the lead, innovate and create something amazing, we would love to hear from you. Apply today and help us build a future where every supporter feels valued and every gift makes a difference.

Early applications are encouraged as we will be reviewing applications and interviewing candidates throughout the recruitment process.