Roving Facilities Ambassador: 5-Star Visitor Experience

Mitie Group plc.; Halifax; On-site; GBP 1,000; Full time

Job summary

A service management leader is seeking a Roving Ambassador (Facilities Assistant) in Halifax. The role involves ensuring a seamless 5-star experience for visitors and managing workspace facilities, including AV support and visitor check-ins. Candidates should possess at least two years of experience in corporate environments or luxury hotels and excel in communication and customer service. The position requires a proactive approach to facilities management, professionalism, and strong interpersonal skills.

Qualifications

• Minimum 2 years of experience in prestigious corporate workplaces or high-end hotels.
• Exceptional verbal, written, and interpersonal skills.
• Immaculate grooming and personal presentation.
• Comfortable with AV equipment for meetings.
• Ability to manage a high volume of queries.

Responsibilities

• Set up and reset meeting rooms and event spaces.
• Greet and assist all visitors and colleagues professionally.
• Manage daily ownership of physical touchpoints.
• Ensure smooth visitor check-ins and check-outs.
• Build rapport with frequent visitors and act as host.

Skills

Communication Skills

Attention to detail

Customer Service

Technical Proficiency

Problem-solving

Tools

Outlook

Word

Teams

Chrome

Condeco

Job description

A service management leader is seeking a Roving Ambassador (Facilities Assistant) in Halifax. The role involves ensuring a seamless 5-star experience for visitors and managing workspace facilities, including AV support and visitor check-ins. Candidates should possess at least two years of experience in corporate environments or luxury hotels and excel in communication and customer service. The position requires a proactive approach to facilities management, professionalism, and strong interpersonal skills.