Route Development Manager

DHL; Staines-upon-Thames; On-site; GBP 50,000 - 70,000; Full time

Job summary

A global logistics leader seeks a Route Development Manager to spearhead Full Container Load (FCL) and Less than Container Load (LCL) growth. This role involves driving sales, managing trade lane strategies, and coaching team members. The ideal candidate will have strong negotiation and communication skills, with a deep understanding of US, Canada, and Latin America trade lanes. This position offers a rewarding work environment within a diverse team dedicated to excellence and mutual respect.

Qualifications

• Strong negotiation skills and experience in face‑to‑face customer and carrier meetings.
• Ability to analyse complex data and communicate effectively with diverse audiences.
• Broad understanding of the US / CA / Latin America trade lanes.

Responsibilities

• Drive targeted growth in FCL and LCL volumes within assigned trade lanes.
• Develop and manage a solid sales pipeline and market trade intelligence.
• Liaise between Sales and other stakeholders in trade lane management.

Skills

Negotiation skills

Data analysis

Communication skills

Microsoft Office proficiency

Logistics experience

Carrier procurement

Job description

As the Route Development Manager you’ll use your talents to create innovative solutions and shape the future across our business. Are you a driven professional with a passion for logistics and trade lane growth? We are seeking a Route Development Manager (RDM) to spearhead our Full Container Load (FCL) and Less than Container Load (LCL) growth initiatives.

In this pivotal role, you will act as the commercial driver for specific trade lanes, steering sales into targeted markets and opportunities, while developing robust product offerings to enhance market share and profitability.

Key Activities:

• Drive targeted growth in FCL and LCL volumes within assigned trade lanes.
• Develop and manage a solid sales pipeline and trade intelligence for specific markets.
• Organise and enhance sales knowledge related to trade lanes, producing detailed reports on import / export processes and timelines.
• Act as a liaison between Sales, Regional Product Capacity Management (RPCM), Regional Operations Control Center (ROCC), and overseas Route Development Managers (RDMs).
• Oversee procurement and carrier management for specific trade lanes.
• Coach and support new colleagues and Operations and Ocean Pricing teams.

Skills and Experience:

• Broad understanding experience / knowledge of the US / CA / Latin America trade lanes and proven experience in carrier procurement in a previous role.
• Strong negotiation skills and experience in face‑to‑face customer and carrier meetings.
• Ability to analyse complex data and communicate effectively with diverse audiences.
• Proficiency in Microsoft Office and related software applications.
• Transportation, Logistics, Supply Chain Management, or a related Industry experience.
• Full clean driving license is essential.

Location:

Optional - Staines / Manchester / Felixstowe

Hours:

37.5 Monday - Friday

Reports To:

Country Head of Ocean Growth

If you would like to be considered for this position, then please apply via our careers website with a copy of your CV outlining your experience to date and suitability for the role.

DHL is the leading globalbrand in the logistics industry. Our DHL divisions offer an unrivalled portfolio of logistics services ranging from national and international parcel delivery, e-commerce shipping and fulfillment solutions, international express, road, air and ocean transport to industrial supply chain management. With about 380,000 employees in more than 220 countries and territories worldwide, DHL connects people and businesses securely and reliably, enabling global sustainable trade flows.

Our culture is focused on personal commitment – to our customers, to each other, to our communities and to the environment. We reward excellent work and we nurture the talents of our employees. This enables you as an employee to develop your expertise and your career in different areas or divisions – and even in other countries.

We are committed to creating a workplace that ensures mutual respect and is focused on results. We hire talented people from all backgrounds – irrespective of gender, disability, nationality, ethnicity, social background, religion and beliefs, age or sexual orientation and identity. Diversity enriches our workplace, drives our success, and helps us deliver excellence.