Rough Sleeper Outreach Worker

Coyles; Kettering; On-site; GBP 25,000 - 30,000; Full time

Job summary

A local government organization in Kettering is seeking a dedicated Rough Sleeper Outreach Worker to support vulnerable individuals through targeted street outreach and personalised support planning. The role requires experience in housing and care environments, excellent communication skills, and the ability to manage challenging behaviour. This position involves working collaboratively with various agencies to ensure effective support for rough sleepers.

Qualifications

• Experience working or volunteering in a housing, homelessness, care or support environment.
• Strong understanding of homelessness, rough sleeping, welfare benefits.
• Excellent communication, interpersonal and negotiation skills.

Responsibilities

• Deliver a flexible and assertive street outreach service.
• Provide intensive, person-centred support to rough sleepers.
• Complete comprehensive assessments and detailed support plans.
• Support individuals in developing independent living skills.
• Coordinate interventions with multiple agencies.

Skills

Experience working in a housing or support environment

Understanding of homelessness and barriers faced by vulnerable individuals

Excellent communication skills

Ability to manage challenging behaviour

IT literacy including Microsoft Office

Job description

Overview

One of my local government client is seeking a dedicated Rough Sleeper Outreach Worker to contribute to the Council's aim of ensuring rough sleeping is rare, brief and non-recurring. This role supports vulnerable individuals through targeted street outreach, early intervention, personalised support planning and multi-agency partnership work.

Key Responsibilities

• Deliver an intelligence‑led, flexible and assertive street outreach service to identify, support and engage rough sleepers.
• Provide intensive, person‑centred support, helping individuals access accommodation, treatment, and other relevant services.
• Complete comprehensive assessments, risk assessments, and detailed support plans for individuals on the rough sleeping pathway and in temporary accommodation.
• Support individuals in developing independent living skills, tenancy sustainment and progression into long‑term housing.
• Work closely with Housing Options, Adult Social Care, health partners, emergency services and voluntary organisations to coordinate interventions.
• Lead or participate in crisis intervention, safeguarding processes and multi‑agency case conferences.
• Prevent homelessness by building partnerships with hospitals, prisons, landlords and supported housing services.
• Assist with the annual rough sleeper count and Severe Weather Emergency Protocol (SWEP) delivery.
• Maintain accurate and detailed case records on Council systems.
• Act as an advocate for rough sleepers and provide a single point of contact for partner organisations.

Requirements

• Experience working or volunteering in a housing, homelessness, care or support environment.
• Strong understanding of homelessness, rough sleeping, welfare benefits and barriers faced by vulnerable individuals.
• Experience delivering assessments, support plans and key working.
• Ability to manage challenging behaviour, work under pressure and prioritise caseloads.
• Excellent communication, interpersonal and negotiation skills.
• Ability to work collaboratively within a multi‑agency environment.
• IT literacy including Microsoft Office, case management systems and accurate record‑keeping.
• Willingness to work outside normal office hours for street outreach.
• Full driving licence and access to own vehicle.
• DBS clearance required.

If interested in this role please send your CV to Lee-Jaun at Coyle Personnel Ltd