Rota and Clinical Coordinator

Montu UK; Winnersh; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading digital health company in the UK is seeking a Rota and Clinical Coordinator to manage clinical operations. The role involves developing clinician rotas, coordinating patient appointments, and addressing operational challenges. Candidates should have experience in healthcare operations, strong organisational skills, and proficiency in clinical scheduling systems. This position offers generous holiday leave, pension matching, and work-from-home flexibility.

Benefits

Generous Leave: 25 days holiday + 8 bank holidays

Pension Matching: Up to 5% employer contributions.

Flexibility and Wellness: Work-from-home options.

Growth Opportunities: Professional development support.

Qualifications

• Experience in healthcare operations or clinic management.
• Strong organisational skills to manage complex rotas.
• Excellent communication to work with clinicians and teams.
• Proficiency in scheduling systems and clinical software.
• Ability to remain calm under pressure.

Responsibilities

• Manage clinician rotas and ensure adequate staffing.
• Coordinate daily clinical operations and appointments.
• Address clinician and patient scheduling issues.
• Track key operational metrics and report findings.
• Assist with onboarding new clinicians.

Skills

Healthcare operations

Rota coordination

Excellent communication

Organisational skills

Scheduling systems proficiency

Job description

About Us

Montu is the UK’s leading cannabis company, transforming the patient journey through technology and clinical excellence. We are committed to providing safe, accessible, and high-quality medical cannabis care to improve the lives of patients across the country.

The Role

We’re looking for a Rota and Clinical Coordinator to ensure the smooth daily running of our clinical operations. You will play a key role in managing clinical rotas, coordinating patient appointments, and supporting clinical workflows, helping deliver outstanding care at scale.

Key responsibilities:

• Rota Management
  • Develop, maintain, and publish clinician rotas, ensuring appropriate cover across all services.
  • Manage all leave requests, shift swaps, sickness cover to ensure sufficient staffing levels are maintained.
  • Monitor and proactively address clinician scheduling gaps.
• Clinical Coordination
  • Coordinate daily clinical operations, ensuring appointments run smoothly and any patient or clinician issues are resolved promptly.
  • Serve as the first point of contact for clinicians regarding scheduling, systems, or operational queries.
  • Liaise with patient services, pharmacy teams, and clinicians to ensure end-to-end care is efficient and well-communicated.
• Operational Support
  • Track and report on key operational metrics (e.g., clinician utilisation, appointment volumes).
  • Assist with onboarding new clinicians (e.g., system access, rota induction).
  • Identify and elevate operational risks or capacity issues.

What We’re Looking For

• Experience in a healthcare operations, medical admin, rota coordination, or clinic management role.
• Strong organisational skills with the ability to manage complex rotas and competing priorities.
• Excellent communication skills and ability to work with clinicians and cross-functional teams.
• Proficiency with scheduling systems, spreadsheets, and clinical software.
• Calm under pressure and solutions-focused, especially in fast-paced environments.
• (Bonus) Understanding of regulated healthcare environments or telehealth services.

What we offer:

• Generous Leave: 25 days holiday (rising to 27 after year one and 30 after year two) + 8 bank holidays
• Pension Matching: Up to 5% employer matching contributions.
• Flexibility and Wellness: Work-from-home options, cycle-to-work scheme, and more.
• Growth Opportunities: Collaborate across teams and represent Montu at events, with support to grow your skills and impact.

About Montu

Montu UK is a leading digital health company specialising in cannabis-based medicines (CBPM). We are committed to transforming lives by improving access to safe, effective treatments and offering an exceptional standard of care. Our dynamic and supportive work environment is the perfect place for you to grow professionally while making a meaningful impact on patients’ lives.