Rostering Systems Specialist – eRostering Expert

University Hospitals Sussex NHS Foundation Trust (279); Worthing; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading healthcare trust in Worthing is seeking a Rostering Co-ordinator to provide support for eRostering systems. This role will involve day-to-day system support, managing complex queries, and conducting training sessions. The ideal candidate should have strong customer service skills, experience in administrative roles, and familiarity with healthcare systems. A background in the NHS is advantageous. The position offers a mix of on-site and occasional travel between trust sites.

Benefits

Flexible working options

Diversity and inclusion initiatives

Personal development programs

Qualifications

• Strong customer service skills and experience supporting staff.
• Experience in administrative roles in a healthcare setting is preferred.
• Ability to handle complex queries using eRostering systems.

Responsibilities

• Provide day-to-day support for eRostering users.
• Diagnose and resolve system queries effectively.
• Conduct training sessions and maintain training materials.

Skills

Customer service

Database administration

Communication skills

Problem solving

Time management

Education

NVQ Level 3 or equivalent

5 GCSEs including English and Maths

Allocate Accreditation

Tools

Microsoft Office (Word, Excel, Outlook, PowerPoint)

Allocate Suite of Systems

HealthRoster

Optima

Job description

A leading healthcare trust in Worthing is seeking a Rostering Co-ordinator to provide support for eRostering systems. This role will involve day-to-day system support, managing complex queries, and conducting training sessions. The ideal candidate should have strong customer service skills, experience in administrative roles, and familiarity with healthcare systems. A background in the NHS is advantageous. The position offers a mix of on-site and occasional travel between trust sites.