Rostering & Resourcing Coordinator

Welsh Ambulance NHS Trust; Cwmbran, Swansea; On-site; GBP 27,000 - 31,000; Full time

Job summary

A public health service in Wales is seeking a staff rosters coordinator to support the planning and publication of staff rosters. You will act as a key point of contact for resourcing queries, manage staffing allocations to improve patient care, and ensure compliance with trust policies. The role demands excellent communication skills and the ability to work under pressure. Ideal candidates will have customer service qualifications and experience in administrative roles, with proficiency in Microsoft Office tools. The position offers a salary range of £27,898 to £30,615 annually.

Qualifications

• Experience in an administrative or customer service role.
• Demonstrable ability to manage workloads independently.
• Ability to handle confidential staffing issues discreetly.

Responsibilities

• Coordinate staff rosters to ensure compliance with operational needs.
• Act as the first point of contact for staff resourcing queries.
• Monitor staffing levels and manage shift allocations.

Skills

Time management

Good interpersonal skills

Confidentiality

Active listening

Education

NVQ Level 4 in Customer Service or Business Administration

GCSE Mathematics and English

Tools

Microsoft Office 365

Excel

Word

Outlook

Teams

Job description

A public health service in Wales is seeking a staff rosters coordinator to support the planning and publication of staff rosters. You will act as a key point of contact for resourcing queries, manage staffing allocations to improve patient care, and ensure compliance with trust policies. The role demands excellent communication skills and the ability to work under pressure. Ideal candidates will have customer service qualifications and experience in administrative roles, with proficiency in Microsoft Office tools. The position offers a salary range of £27,898 to £30,615 annually.