Roster Clerk - Stations - FTC / Secondment

Govia Thameslink Railway; Greater London; On-site; GBP 20,000 - 30,000; Full time

Job summary

A major UK railway company is seeking a Roster Clerk (FTC / Secondment) to support its Operational Resourcing Team. The ideal candidate will assist in preparing and updating rosters while ensuring effective communication with internal and external stakeholders. Strong PC literacy, admin skills, and customer service abilities are essential. The position offers office hours from Monday to Friday, making it suitable for a work-life balance.

Qualifications

• Ability to input data quickly and accurately.
• Excellent error checking skills.
• Ability to work to tight deadlines.

Responsibilities

• Assist the roster team in preparation and updating of rosters.
• Support the entire station's resourcing team in daily operations.

Skills

PC literacy

Admin skills

Excellent verbal and written communication

Customer service skills

Job description

Now recruiting a Roster Clerk (FTC / Secondment) forourOperationalResourcingTeam

The RosterClerk works at the heartofour ResourcingTeam, responsiblefor assisting therosterteamin thepreparationand updating of the rosters, your role will focus on assisting the entire stations resourcingteamin all aspects of their day to dayoperation. Although you won't be customer facing , your customer service skills will be vital for yourcommunicationswith internal and externalstakeholders.

To succeed in this role, first and foremost, you'll need excellent PCliteracy , Admin skills and will be able to input data quickly andaccurately .OurRosterClerkis an integral part of the unit behind runningourtrains which keep passengers moving acrossournetwork.Ourtrains run at all hours, day and night, but you won't have to with Monday to Friday Office Hours .

You'll need to have excellent verbal and written communicationskills, along with error checking and being able to work to a tight deadline. Customer service excellence has been a part of the way that you work for many years. Knowledge or experience of the UK passenger rail industry is also highly beneficial but not essential.