Rooms Division Manager

Dalata Hotel Group Plc; Bristol; On-site; GBP 35,000 - 50,000; Full time

Job summary

A hospitality company in the UK is seeking a Rooms Division Manager to elevate guest experiences and lead a dedicated team. This role involves ensuring high-quality service in collaboration with departments, contributing to strategic planning, and fostering teamwork. Ideal candidates should possess 2-3 years of experience in hotel operations, exceptional leadership skills, and a friendly personality. This position offers various employee benefits and opportunities for growth within the organization.

Benefits

Free employee meals on duty

50% Off F&B in all properties

£60 employee rate on rooms for all Dalata owned hotels

30% off the Friends & Family rate

Extra AL day for every year worked

Employee Assistance Programme

Cycle to Work Scheme/Transport Schemes

Pension access

Development Opportunities

Qualifications

• 2-3 years' experience in a front-office or accommodation leadership role.
• Excellent skills in people leadership and development.
• Excellent organisational skills and the ability to oversee & delegate work to others.
• A warm, friendly and approachable personality when dealing with fellow staff and guests.
• The ability to work on your initiative, as well as being capable of working as part of a team.

Responsibilities

• Ensure the guest's experience is of the highest quality.
• Lead the team to achieve goals and hotel standards.
• Support and develop the team.
• Ensure clear communication between housekeeping and Front Office Operations.
• Contribute to the strategic running of the hotel.

Skills

People leadership and development

Organisational skills

Initiative and teamwork

Job description

Rooms Division Manager

Are you looking for the next step in your hospitality career? Join Dalata Hotel Group as a Rooms Division Manager and elevate your career in hospitality! With access to the Dalata Academy, you'll have the opportunity to enhance your skills through comprehensive training courses designed to support your growth. This position provides an excellent chance to collaborate with experienced team members in a nurturing environment. As a leader, you will inspire your team to create memorable guest experiences, drive performance, and foster a strong culture of teamwork. If you are passionate about hospitality and eager to advance your career, we invite you to seek a career at Dalata Hotel Group! Reporting to the General Manager, the Rooms Division Manager will help support the development of the customer journey, be part of the strategic planning around the Accommodation and Front Office Operations. Support the open communication between our Housekeeping Team and the Front Office Operations.

Benefits

• Free employee meals on duty
• 50% Off F&B in all properties
• €/£60 employee rate on rooms for all Dalata owned hotels
• 30% off the Friends & Family rate
• Extra AL day for every year worked (5 days to a maximum of 5 days)
• Employee Assistance Programme
• Cycle to Work Scheme/Transport Schemes
• Pension access (Ask your HR Manager for local pension information)
• Development Opportunities

What You Will Do

• Ensure the guest's experience is of the highest quality.
• Lead the team to achieve goals, customer comment index, quality evaluations and hotel standards.
• Support and development of the teams.
• Support and ensure clear communication between housekeeping and the Front Office Operations.
• Assist in efficiently and effectively controlling front office departmental and housekeeping operations.
• Plan rotas accordingly between the department Housekeeping and front office.
• Contribute to the strategic running of the hotel.

Qualifications

• 2-3 years' experience in a front-office or accommodation leadership role.
• Excellent skills in People leadership and development.
• Excellent organisational skills and the ability to oversee & delegate work to others.
• A warm, friendly and approachable personality when dealing with fellow staff and guests.
• The ability to work on your initiative, as well as being capable of working as part of a team.

About Dalata & EEO

Dalata Hotel Group - We bring the heart of hospitality to every hotel we own and operate. We see our growth and expansion plans as a way of spreading our unique way of caring for our guests further around the world, bringing better experiences to more people. Currently, the Dalata difference can be felt at each of our 55 hotels in Ireland, the UK, Germany & the Netherlands, and we'll keep expanding this further, focusing on key UK cities, Dublin and Continental Europe.

Ours is a culture of integrity, fairness, and inclusion where you can flourish and have the opportunity to develop your talents, be recognised and rewarded and pursue a fulfilling career. We strive for success, are enthusiastic about what we do, and take responsibility for doing things right. Helping our people to grow and develop their careers is vitally important to us and is one of our highest priorities. We have many exciting and unique internal development programmes, each crafted to make sure our employees get the learning they need to be able to take the next step in their careers.

Dalata Hotel Group Plc is an Inclusive Employer. We actively encourage people from all backgrounds and abilities to apply to be part of our team. However, we understand everyone's needs are different; therefore, if you require any accommodations with this application process, please highlight your needs when you are completing your application process.