ROOM SERVICE WAITER/WAITRESS

Park Plaza; City Of London; On-site; GBP 10,000 - 40,000; Full time

Job summary

A leading hotel chain in London seeks a Room Service Waiter/Waitress to provide exceptional service. Responsibilities include taking orders, delivering food and drinks to guest bedrooms, and ensuring seamless restaurant operations. Ideal candidates will possess a passion for customer service, flexibility for shift work, and prior experience in hospitality. Attractive benefits include a competitive salary, discounted hotel rates, and wellness days.

Benefits

Salary: £13.04 per hour plus service charge

Subsidised travel arrangements after midnight

Heavily discounted hotel room rates

50% F&B discount

30 days of holiday per year

Two free meals per day

Access to pay before payday through Wagestream

Recommend a Friend scheme - £750

Discounts at hundreds of retailers

Gym discounts

Company pension plan

Award-winning training

Qualifications

• Previous experience as a waiter/waitress in a hotel is necessary.
• Flexibility to work in shifts including Room Service breakfasts.

Responsibilities

• Take orders and deliver food & drinks to guest bedrooms efficiently.
• Ensure the restaurant runs smoothly and delivers memorable experiences.
• Exceed guests’ expectations.

Skills

Customer service

Food and beverage service

Flexibility

Teamwork

Job description

Job Overview

Room Service (In-Room Dining) Waiter/Waitress for Park Plaza Riverbank London Hotel. At Park Plaza, first‑class service and delicious food and drinks are as important to the hotel experience as a great night’s sleep. That is why your skills in serving and presenting these are so important.

Park Plaza Riverbank London Hotel is one of our largest hotels with 645 bedrooms and a very busy Room Service operation. As our Room Service Waiter/Waitress, you will receive:

Benefits

• Salary: £13.04 per hour plus service charge
• Subsidised travel arrangements after midnight
• Heavily discounted hotel room rates in Europe (extends to the Radisson Hotel Group and family & friends)
• 50% F&B discount at our restaurants and bars (for your whole party)
• Two wellness days per year, meaning all team members start with 30 days of holiday per year – including bank holidays, increasing with years of service!
• Two free meals per day - including days off if you wish to come in!
• Access to 40% of your pay before payday through Wagestream!
• Recommend a Friend scheme - £750
• BenefitHub – Discounted prices at hundreds of online and high street stores, supermarkets, major retailers, attractions, restaurants and cinemas.
• Vitality at work scheme with great gym discounts & more
• Ride to Work Scheme & free local cycling lessons
• Travel season ticket loans (if applicable)
• 24/7 access to our Employee Assistance Programme
• Rotas published at least two weeks in advance (if applicable)
• Uniforms provided (if applicable) & free dry cleaning
• Annual staff parties and events
• Company pension plan & award‑winning training

Responsibilities & Qualifications

• Take orders and deliver food & drinks to the guest bedroom in an efficient and friendly manner.
• Be fully flexible to work in shifts on a rota basis, including Room Service breakfasts.
• Ensure our restaurant runs smoothly, delivering memorable experiences.
• Passionate about exceeding guests’ expectations.
• Share our values: Trust, Respect, Teamwork, Enthusiasm, Commitment & Care.
• Have previous experience as a waiter/waitress in a hotel.

Renowned for creating memorable moments, Park Plaza caters to both leisure and business travellers with stylish guest rooms and versatile meeting facilities perfectly complemented by award‑winning restaurants and bars. Park Plaza. Be part of it. Apply Now