Room Service Server

Four Seasons; Greater London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A luxury hotel chain seeks an In Room Dining Server for their London location. Responsibilities include delivering food to guest rooms and maintaining high service standards. Ideal candidates will have experience in food service, excellent communication skills, and a genuine passion for hospitality. Offers a competitive salary package of £35,000, excellent training, and career opportunities. Employees also enjoy various benefits including complimentary nights at Four Seasons locations, free meals, and more.

Benefits

£35,000 package with cash tips

Excellent training and career development

20 complimentary nights at Four Seasons Hotels

Free meals on duty

Increased holiday entitlement with service

Free life insurance while on duty

Season Ticket Loan & cycle to work scheme

Employee events throughout the year

Access to Wagestream – salary advance benefit

Qualifications

• At least one year of experience in In-Room Dining or another Food & Beverage outlet.
• A genuine passion for hospitality.
• Strong attention to detail and commitment to high standards.
• The Right to Work in the UK.

Responsibilities

• Deliver food and beverage orders promptly to guest rooms.
• Ensure accuracy and presentation of all orders.
• Provide warm, attentive service and anticipate guest needs.
• Maintain cleanliness in In-Room Dining areas.
• Assist with order taking and coordination.
• Uphold health, safety, and hygiene standards.

Skills

Excellent communication

Interpersonal skills

Attention to detail

Ability to work in a fast-paced environment

Flexibility

Job description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world‑class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Surrounded by the capital’s greenery and most coveted shopping streets, Four Seasons Hotel London at Park Lane seamlessly balances award‑winning design with the city’s high notes. Take in views of Hyde Park from sun‑drenched rooms and our rooftop spa, enjoy a leisurely meal on our one‑of‑a‑kind al fresco terrace, then stroll to explore London’s famous sights.

Four Seasons Hotel London at Park Lane are looking for an In Room Dining Server to join the team!

As a Room Service Server, you will deliver exceptional dining experiences directly to our guests’ rooms, ensuring every order is presented with the highest level of care and attention to detail. This role is key to creating memorable moments and upholding the Four Seasons standard of personalised service.

What you will do:

• Deliver food and beverage orders promptly and professionally to guest rooms.
• Ensure accuracy and presentation of all orders according to Four Seasons standards.
• Provide warm, attentive service and anticipate guest needs.
• Maintain the cleanliness and organisation of In‑Room Dining areas and equipment.
• Assist with order taking and coordination when required.
• Uphold health, safety, and hygiene standards at all times.

What you bring:

• At least one year of experience in In‑Room Dining or another Food & Beverage outlet.
• Excellent communication and interpersonal skills.
• A genuine passion for hospitality.
• Strong attention to detail and commitment to high standards.
• Ability to work efficiently in a fast‑paced environment.
• Flexibility to work mornings, evenings, weekends, and holidays.
• The Right to Work in the UK

Just some of the benefits Four Seasons Hotel London at Park Lane employees enjoy:

• £35,000 package made of salary and F&B service charge, plus allocation of cash tips
• Excellent Training and Career Development opportunities
• Up to 20 complimentary nights at any Four Seasons Hotels or Resort around the world with years of service.
• Free meals at Zest while on duty including fruits, coffee/tea and ice cream available throughout the day
• Holiday entitlement increases with years of service up to 33 days off
• Free Life Insurance while on duty.
• Opportunities to build a successful career with global potential
• Season Ticket Loan & cycle to work scheme
• Free Uniform dry cleaning available
• Employee Experience: Annual Themed Employee Party and many social, charitable and sporting events throughout the year.
• Access to Wagestream – a salary advance benefit
• Employee Recognition Programmes
• & many, many more surprises to discover!

We look forward to receiving your application!