Room Attendant

Soho House via Caterer.com; England; On-site; GBP 40,000 - 60,000; Full time

Job summary

A luxury hospitality provider is seeking a Room Attendant in the United Kingdom. This role involves maintaining cleanliness and comfort in guest rooms and suites. Ideal candidates have experience in housekeeping, demonstrate strong attention to detail, and uphold high personal standards. The position offers benefits such as weekly pay, continuous training, and team discounts. If you're committed to excellence and thrive in a luxury environment, this role is for you.

Benefits

Weekly Pay

Team meals during shifts

50% discount on Food & Drink

Health Cash Plan

Birthday Day Off after 1 year

Free Counselling Sessions

Qualifications

• Up to 2 years’ experience in a high-profile venue is preferred.
• Reliable and friendly in a team setting.
• Ability to follow verbal and written instructions.

Responsibilities

• Clean and service guest rooms and common areas.
• Replace linens, towels, and amenities as needed.
• Report maintenance issues and ensure guest belongings are respected.
• Maintain cleaning carts and support laundry services.
• Follow safety and sanitation procedures.

Skills

Attention to detail

Housekeeping experience

Time management

Positive attitude

Basic English

Job description

Room Attendant

At Soho House, as a Room Attendant, you will play a key role in maintaining the cleanliness, presentation, and comfort of guest rooms and suites. With an eye for detail and a commitment to excellence, you will ensure each space meets the club’s high standards, contributing to an exceptional member and guest experience.

This position is ideal for someone who takes pride in their work, enjoys working independently, and understands the importance of discretion in a luxury environment.

What's in it for you?

• Weekly Pay
• Team meal whilst on shift prepared by our chefs
• 50% Team discount on Food & Drink, 7 days a week
• Staff Room Rates
• Health Cash Plan (Option to add up to 2 additional dependents)
• Dental Plan (option to add up to additional 2 dependents)
• Birthday Day Off after 1 years continuous service
• Up to 50% Staff Discount on Cowshed & Soho Home
• In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice.
• Free Counselling Sessions
• Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate.
• Continuous training to develop yourself personally and professionally
• Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.

Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry‑level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career.

Responsibilities

• Clean and service guest rooms, suites, and common areas according to club standards.
• Replace linens, towels, and amenities as needed, ensuring consistency and presentation.
• Check rooms for maintenance issues and report any faults or damages promptly.
• Ensure guest belongings are respected and handled with care and confidentiality.
• Maintain cleaning carts, equipment, and storage areas in a tidy and well‑stocked condition.
• Support laundry services, including sorting, folding, and transporting items when required.
• Follow all safety and sanitation procedures, including use of chemicals and PPE.
• Communicate guest requests, room status changes, or incidents to the Housekeeping Supervisor.
• Assist with turndown service or special requests when required.
• Ensure hallways, stairwells, and service areas remain clean and clutter‑free.

Qualifications

A successful Room Attendant for Soho House will ideally have up to 2 years’ experience in a busy high‑profile venue and a natural flair for first‑class service. You’ll be reliable, friendly and happy to be a key part of the team that strives for success.

• Previous experience in housekeeping or room attendant role preferred.
• Strong attention to detail and high personal standards of cleanliness.
• Ability to work efficiently and manage time independently.
• Professional appearance and a respectful, positive attitude.
• Basic spoken English and ability to follow verbal and written instructions.

EEO Statement

As set forth in Soho House via Caterer.com ’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.