Room Attendant

Radisson Hotel Group; Stansted Mountfitchet; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading hotel group in the United Kingdom seeks a dedicated Room Attendant for their Stansted Airport location. This role emphasizes high standards of cleanliness and guest satisfaction, within a supportive team environment. Successful candidates will be flexible, team-oriented, and passionate about delivering exceptional service. The position offers competitive benefits and opportunities for personal development.

Benefits

Special rates for team members

Access to learning and development programs

Contributory pension scheme

Complimentary meals

Uniform provided

Employee Assistance Programme

Opportunities for progression

28 days holiday

Free use of leisure facilities

Qualifications

• Flexible and positive mindset to tackle challenges.
• High attention to cleanliness and detail.
• Strong communication skills to interact with guests.

Responsibilities

• Maintain high standards of cleanliness in guest rooms.
• Ensure all furnishings are in excellent condition.
• Proactively support guest satisfaction and housekeeping efficiency.

Skills

Flexibility and a positive attitude

Eye for detail

Creative problem solving

Teamwork

Strong verbal communication

Job description

Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,160 hotels in operation and under development in 95+ countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos.

People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.

We are now looking for a Room Attendant to join our dynamic team here at Radisson Hotel Group!

We focus on you as a person, your skills, talents, and passion – not only on your resume. Because mindset is what it’s all about. And you can grow the rest with us. That's a promise!

What We Offer Our Room Attendant

We aim to be as good a place to work as we are to stay. That is why we offer a competitive compensation and benefits package, which includes:

• Special rates for our team members, and friends and families while travelling and staying in our hotels
• We take our “We grow talent, talent grows us” culture belief to heart. With us you will benefit from a wide range of development offers supporting your learning & growth right from your onboarding. This includes an individual development plan and unlimited access to more than 20K learning modules & programs through Radisson Academy
• Participate and live Responsible Business every day together with our team members in the hotel and in the local communities where we work on creating shared value, better futures and a better planet for all
• Contributory pension scheme and Life Assurance
• Complimentary meal on duty
• Uniform
• Access to the Employee Assistance Programme through UNUM
• Fantastic opportunities to progress
• 28 days holiday for full time team members
• Free use of our leisure, pool and gym facilities at off-peak times applicable

The Room Attendant Role

Knowing that first impressions count, our housekeeping team are obsessed about presentation, having things in the right place and the house being spotlessly clean to deliver an experience that is beyond expectation - creating memorable moments for our guests.

• Our Room Attendants love keeping up appearances!
• You will ensure our standards of cleanliness are high, our pillows are plumped to perfection and our mirrors are gleaming
• As an integral part of the team, you will work proactively to ensure guest satisfaction and the smooth running of the housekeeping department

As Room Attendant, you will join a team that is passionate delivering incredible service where we believe that anything is possible, whilst having fun in all that we do!

Qualities We Are Looking For In Our Room Attendant

• Flexibility and a positive, Yes I Can! Attitude
• An eye for detail
• Is a creative problem‑solver
• Passionate about creating extraordinary service
• Ability to work as part of a team to ensure guest satisfaction
• Strong verbal communication skills
• Experience in a similar position is beneficial but not essential

Become part of the world of Moment Makers, we are looking forward to getting to know you!

Welcome to the Radisson Blu Hotel London Stansted Airport Hotel, a modern and sophisticated hotel where convenience meets style for our business and leisure guests. Situated at Stansted Airport a covered walkway is all that stands between our rooms, the airport terminal building and convenient travel links. Our stylish airport hotel offers 500 bedrooms and suites, two on‑site restaurants, bar, leisure facilities and meeting rooms where our guests can look forward to a warm welcome and fantastic service from our team.