Room Attendant

Malmaison; Leeds; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Staff room rates

Discounted friends & family rate

Brasserie discount 35%

Fully funded Apprenticeship programmes

Wellness/engagement initiatives

Job summary

Malmaison is seeking a Room Attendant to clean guest bedrooms to the highest standards and ensure a memorable stay for guests in our boutique hotels. You will interact with guests and work with a flexible shift pattern, typically 9am–3pm, 5 days out of 7, with full training provided in chemical handling.

No prior experience is required, but a positive attitude and willingness to contribute to a premium guest experience is essential. Apprenticeship opportunities may be available after probation.

Qualifications

• Positive attitude and desire to make a difference in hotel service.
• Excellent conversational English is essential for guest interaction.
• Reliable, punctual and capable of working independently.

Responsibilities

• Clean guest bedrooms daily to the highest standards.
• Maintain eye for detail to meet guest expectations.
• Interact with guests; conversational English essential and working alone when required.
• Provide safe handling of chemicals and equipment with full training provided.
• Support flexible shift patterns, usually 9am–3pm, 5 days out of 7.
• Opportunity to enroll on our apprenticeship scheme after probation.

Job description

£12.97 per hour, Training and Development, and Generous Company Benefits

Job Description

Permanent

Working as part of the Housekeeping team you will ensure all guest bedrooms within the hotel are cleaned on a daily basis to the highest of standards. You will have an eye for detail and naturally high standards to meet our guests expectations of a perfect night’s stay.

Malmaisonprovide a range of luxury and boutique hotels in 15 landmark locations around the United Kingdom. Synonymous with style and hospitality,Malmaisonoffers exquisite accommodation with a relaxing atmosphere throughout our chain of hotels along with sumptuous food and wine in our trademark Chez Mal Brasseries.

Working as a Room Attendant you will be interacting with our Guests so conversational English is essential , as is the ability to work on your own for periods of time. You will have a a vital cog in theMalmaisonmachine ensuring all bedrooms are clean and tidy for our guests arrival and continued stays.

Need flexibility…………You will predominantly work set shifts, usually between 9am – 3pm, 5 days out of 7. Shift start times can be flexible between 9am – 10am. If desired earlier start times can be discussed at interview as well as flexible contracts or just weekend work.

Being a Room Attendant is hard work and will require a level of fitness in order to complete this vital role. Full training in the use of chemicals and equipment will be provided.

Experience in a similar role isn't required but a positive attitude and desire to make a difference within the hotel is essential.

We actively encourage internal development and progression and Malmaison is on target to have 100 new apprentices in the business by year end. Candidates for this position would be given the opportunity to enroll on our apprenticeship scheme after they have completed their probationary period.

In addition to competitive rates of pay we offer:

• Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms available from £65 per night.
• Discounted Friends and Family Room Rate with 50% off best available rate.
• 35% off your bill when you dine in our Brasseries and Bistros
• Fully funded Apprenticeship programmes that support you in developing your career
• High Street Discounts on a range of high street shops, experiences, holidays and much much more
• Cycle to work scheme – save up to 40% on a wide range of bikes
• Healthcare Cash Plans - dental, optical, medical and more available from £5 per month
• Referral schemes that pay up to £1500 (just for getting your mates jobs!)
• A decent uniform that doesn’t make you look like an extra from a 70s TV sitcom.
• We have a Wellness & National Campaign Days Calendar which promotes and encourages activities like – Pay Day Lunches/Treats, National Popcorn Day, Mental Health Awareness week and more
• We work withWagestreamgiving instant access to your pay as it’s earnt. Wagestream is a tool for everyday life that lets you get paid your way by letting you track your wages in real time, stream up to 50% of the money you’re already earned, learn easy tips to manage your money better and save direct from your salary
• We also offercomplimentary stayson your 1st, 3rdand 5thanniversary with Dinner, Bed & Breakfast
• We are a proud sponsor ofThe Brain Charity, helping people with all forms of neurological conditions to lead longer, healthier, happier lives.
• Employee Assistance Programme – free, confidential advice available 24/7 to you and your family

Our Sustainability Goals:

• 100% of our electricity is generated using renewable energy with most of it coming from Wind Farms around the UK
• We recycle a minimum of 70% of the waste from our hotels. This target is achieved by everyone I the hotel focusing on the waste we produce and is championed by our Sustainability Council who work on project year round
• We have moved to a chemical free cleaning system in our bedrooms and public areas and an enzyme based eco-friendly system for our kitchens.
• Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace

Frasers Hospitality, Malmaison & Hotel Du Vin are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.