Room Attendant

Malmaison Hotel Du Vin Holdings Limited; Exeter; On-site; GBP 12,000 - 18,000; Full time

Benefits offered by this job

Staff room rates

Family rate

Dining discount

Apprenticeships

Wellness days

Wagestream pay

Cycle to work

Healthcare plan

Referral bonus

Uniform provided

Job summary

Malmaison Hotel Du Vin Holdings Limited is seeking a Room Attendant to clean guest bedrooms daily to the highest standards, ensuring a pristine and welcoming environment for guests.

The role requires a positive attitude, the ability to work independently and as part of a team, and conversational English for guest interaction. Training will be provided, with options for flexible contracts and apprenticeship pathways.

Qualifications

• No prior housekeeping experience required but a positive attitude and willingness to learn.
• Conversational English is essential for guest interactions.
• Must be able to work as part of a team and independently.
• Ability to meet the physical demands of cleaning and tidying rooms.

Responsibilities

• Clean guest bedrooms daily to the highest standards.
• Interact with guests and maintain a welcoming, friendly presence.
• Follow health and safety and cleaning procedures at all times.
• Adhere to allocated shift patterns (e.g., 9am–3pm, 5 days out of 7).

Skills

Eye for detail

Conversational English

Positive attitude

Fitness

Job description

as part of the Housekeeping team you will ensure all guest bedrooms within the hotel are cleaned on a daily basis to the highest of standards. You will have an eye for detail and naturally high standards to meet our guests expectations of a perfect night’s stay.

Hotel du Vin provide a range of luxury and boutique hotels in 18 landmark locations around the United Kingdom.

Synonymous with style and hospitality, Hotel du Vin offers exquisite accommodation with a relaxing atmosphere throughout our chain of hotels along with sumptuous food and wine in our trademark Hotel du Vin Bistros.

Working as a Room Attendant you will be interacting with our Guests so conversational English is essential

, as is the ability to work on your own for periods of time. You will be

a vital cogin the Hotel Du Vin machine ensuring all bedrooms are clean and tidy for our guests arrival and continued stays.

Need flexibility…………You will predominantly work set shifts, usually between 9am – 3pm, 5 days out of 7. Shift start times can be flexible between 9am – 10am. If desired earlier start times can be discussed at interview as well as flexible contracts or just weekend work.

Being a Room Attendant is hard work and will require a level of fitness in order to complete this vital role. Full training in the use of chemicals and equipment will be provided.

Experience in a similar role isn't required but a

positive attitude and desire to make a difference

within the hotel is essential.

We actively encourage internal development and progression and Hotel Du Vin is on target to have 100 new apprentices in the business by year end. Candidates for this position would be given the opportunity to enroll on our apprenticeship scheme after they have completed their probationary period.

In addition to competitive rates of pay we offer:

Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms available from £65 per night.

Discounted Friends and Family Room Rate with 50% off best available rate.

35% off your bill when you dine in our Brasseries and Bistros

Fully funded Apprenticeship

programmes that support you in developing your career

High Street Discounts on a range of high street shops, experiences, holidays and much much more

Cycle to work scheme – save up to 40% on a wide range of bikes

Healthcare Cash Plans - dental, optical, medical and more available from £5 per month

Referral schemes that pay up to £1500 (just for getting your mates jobs!)

A decent uniform that doesn’t make you look like an extra from a 70s TV sitcom.

We have a Wellness & National Campaign Days Calendar which promotes and encourages activities like – Pay Day Lunches/Treats, National Popcorn Day, Mental Health Awareness week and more

We work with

Wagestreamgiving instant access to your pay as it’s earnt. Wagestream is a tool for everyday life that lets you get paid your way by letting you track your wages in real time, stream up to 50% of the money you’re already earned, learn easy tips to manage your money better and save direct from your salary

We also offer

complimentary stayson your 1st, 3rdand 5thanniversary with Dinner, Bed & Breakfast

We are a proud sponsor of

The Brain Charity, helping people with all forms of neurological conditions to lead longer, healthier, happier lives.

Employee Assistance Programme

– free, confidential advice available 24/7 to you and your family

Our Sustainability Goals:

100% of our electricity is generated using renewable energy with most of it coming from Wind Farms around the UK

We recycle a minimum of 70% of the waste from our hotels. This target is achieved by everyone I the hotel focusing on the waste we produce and is championed by our Sustainability Council who work on project year round

We have moved to a chemical free cleaning system in our bedrooms and public areas and an enzyme based eco-friendly system for our kitchens.

Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace

an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.