Room Attendant

Nobu Hotel Portman Square; City Of London; On-site; GBP 20,000 - 24,000; Full time

Job summary

A luxury hotel in London is seeking a Room Attendant to uphold high standards of cleanliness and guest service. Responsibilities include preparing and cleaning guest rooms, responding to guest requests, and reporting maintenance issues. Ideal candidates should have experience in luxury hospitality and a strong attention to detail. This role offers opportunities for growth within the hotel's portfolio, along with various employee benefits, including discounts and a refer-a-friend scheme.

Benefits

£1000 Refer a Friend Scheme

Discounted overnight stays

Discounted Pilates classes

Up to 33 holiday days

Life Assurance Scheme

Cycle to Work Scheme

Free meals while on duty

Qualifications

• Experience in housekeeping within a luxury hospitality environment.
• Strong emphasis on precision and speed.
• Passion for creating exceptional guest experiences.

Responsibilities

• Clean and prepare guest rooms to high standards.
• Respond promptly to guest requests.
• Report maintenance issues accurately.
• Act as an ambassador for Nobu values.

Skills

Attention to detail

Proactive attitude

Guest service

Job description

Room Attendant

As a Room Attendant at Nobu Hotel London Portman Square, you’ll play a key role in creating an environment of elegance and comfort for our guests. This is more than housekeeping — it’s about precision, pride and attention to detail in one of London’s most iconic luxury hotels. Every room you prepare reflects Nobu’s crafted approach to hospitality and contributes to an unforgettable guest experience.

Why This Role is Different

Working at Nobu means joining a globally recognised brand where excellence is the standard. You’ll be part of a dynamic team in a fast‑paced environment, with opportunities to learn, grow and progress within the wider Nobu portfolio. This role is ideal for those who thrive on responsibility, take pride in perfection and want to make a real impact in luxury hospitality.

Responsibilities

• Clean and prepare guest rooms to the highest standards of luxury and detail
• Ensure rooms are checked and signed off to meet Nobu’s exacting requirements
• Respond promptly and professionally to guest requests
• Record and communicate guest preferences to deliver personalised experiences
• Report maintenance issues quickly and accurately
• Maintain housekeeping supplies and equipment with care and efficiency
• Support and mentor new team members, fostering collaboration and excellence
• Attend team briefings and contribute ideas for continuous improvement
• Demonstrate a proactive, positive approach to work and guest care
• Uphold safety procedures and statutory standards at all times
• Act as an ambassador for Nobu values of Family, Crafted, Smile and Kokoro

What We’re Looking For

You bring experience in housekeeping within a luxury hospitality environment and thrive in a role where precision and speed matter. You have an eye for detail, a passion for creating exceptional guest experiences and a proactive attitude that sets you apart. If you want to challenge yourself and grow in one of London’s leading lifestyle hotels, this is your opportunity.

Benefits of Joining Our Team

• £1000 Refer a Friend Scheme
• Two hotel‑wide social events each year including our Employee Awards Night
• Discounted overnight stays across Nobu properties worldwide
• Discounted Pilates classes and wellness treatments
• Opportunities to progress within our hotel and the wider Nobu portfolio
• Innovative learning and development programs
• Exciting wellness and volunteering initiatives
• Up to 33 holiday days through length of service
• Life Assurance Scheme
• Cycle to Work Scheme
• Discounts on all food and beverage
• Free meals while on duty

About Nobu Hotel London Portman Square

Nobu Hotels effortlessly blends modern luxury and minimal Japanese tradition into the concept of a lifestyle hotel. Filled with cutting‑edge design and stunning spaces, Nobu Hotels provides remarkable hospitable service and an unparalleled experience like nothing before. Helming from world renowned

Chef Nobu Matsuhisa, Robert De Niro and Meir Teper, the Nobu Hotels concept is a remarkable conjunction of exquisite cuisine, innovation and creativity.

Nobu Hotel London Portman Square features 249 guest rooms and suites, together with a Nobu restaurant, ballroom and meeting spaces beautifully conceptualised by London‑based architecture and interior design firm, David Collins Studio, in conjunction with Make Architects.

We are looking for great people that embody our core values of Kokoro, Smile, Family & Crafted.

You will share our passion, deliver quality results and have the courage to be different and creative within your specialism.