Room Attendant

Nobu Hotel Portman Square; City Of London; On-site; GBP 22,000 - 28,000; Full time

Job summary

A luxury hotel chain in London is seeking a Room Attendant to ensure guest rooms are immaculately cleaned and welcoming. Responsibilities include maintaining high standards of housekeeping, recording guest preferences, and supporting team members. Ideal candidates should have experience in luxury hotel environments and a keen eye for detail. Competitive benefits including referral bonuses and discounted stays are offered.

Benefits

£1000 Refer a Friend Scheme

Discounted overnight stays across Nobu properties

Exciting wellness and volunteering initiatives

Up to 33 holiday days through length of service

Qualifications

• Experience in a housekeeping role within a luxury hotel or high standard environment is ideal.
• A passion for hospitality and keen eye for detail.
• Organised, proactive, with a genuine smile.

Responsibilities

• Clean and prepare allocated guest rooms in a professional and timely manner.
• Perform a variety of housekeeping duties including sweeping, mopping, dusting and polishing.
• Ensure rooms are checked and ready prior to guest arrival.

Skills

Attention to detail

Organisational skills

Teamwork

Customer service

Job description

Closing date: 03/11/2025

As a Room Attendant, you will ensure guest rooms are immaculately cleaned, tidy and welcoming. With care, attention to detail and Nobu’s signature warmth, you will help create the calm and comfortable environments that allow guests to feel at home.

Responsibilities

• Clean and prepare allocated guest rooms in a professional and timely manner
• Perform a variety of housekeeping duties including sweeping, mopping, dusting and polishing
• Record and communicate guest preferences to personalise their experience
• Ensure rooms are checked and ready prior to guest arrival
• Maintain supplies, equipment and housekeeping areas to the highest standards
• Report maintenance issues promptly and correctly
• Respond to guest requests quickly and efficiently
• Support colleagues, including new team members, with training and teamwork
• Anticipate guest needs, providing a crafted and personalised service
• Uphold company and statutory standards to keep guests and colleagues safe
• Embody Nobu values of Family, Crafted, Smile and Kokoro in every interaction

What We’re Looking For

You bring a passion for hospitality and a keen eye for detail. Ideally, you have experience in a housekeeping role within a luxury hotel or high standard environment. Organised, proactive and with a genuine smile, you thrive in a team and take pride in creating memorable guest experiences. Above all, you bring warmth, integrity and a commitment to delivering service from the heart.

Benefits of Joining Our Team

• £1000 Refer a Friend Scheme
• Two hotel wide social events each year including our Employee Awards Night
• Discounted overnight stays across Nobu properties worldwide
• Discounted Pilates classes and wellness treatments
• Opportunities to progress within our hotel and the wider Nobu portfolio
• Innovative learning and development opportunities
• Exciting wellness and volunteering initiatives
• Up to 33 holiday days through length of service
• Life Assurance Scheme
• Cycle to Work Scheme
• Discounts on all food and beverage
• Free meals while on duty

Nobu Hotels effortlessly blends modern luxury and minimal Japanese tradition into the concept of a lifestyle hotel. Filled with cutting-edge design and stunning spaces, Nobu Hotels provides remarkable hospitable service and an unparalleled experience like nothing before. Helming from world renowned

Chef Nobu Matsuhisa, Robert De Niro and Meir Teper, the Nobu Hotels concept is a remarkable conjunction of exquisite cuisine, innovation and creativity.

Nobu Hotel London Portman Square features 249 guest rooms and suites, together with a Nobu restaurant, ballroom and meeting spaces beautifully conceptualised by London-based architecture and interior design firm, David Collins Studio, in conjunction with Make Architects.

We are looking for great people that embody our core values of Kokoro, Smile, Family & Crafted.

You will share our passion, deliver quality results and have the courage to be different and creative within your specialism.