Room Assistant - Tingley

Village Hotels; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A popular hotel chain in Greater London is seeking a Room Assistant to join their energetic housekeeping team. The ideal candidate will have a keen eye for detail and a passion for exceeding guest expectations. You will work in a lively environment, ensuring cleanliness and comfort for all guests. This role offers comprehensive benefits, including health and wellness membership, discounts on stays, and flexible working hours.

Benefits

Complimentary Health and Wellness Membership

Discounts on overnight stays

50% off Food and Drink

Well-being and Healthcare benefits

Flexible working hours

Employee Assistance Programme

Company Pension scheme

Qualifications

• Looking to exceed expectations in service.
• Enjoys making guest experiences personal.
• Capable of working efficiently and maintaining high standards.

Responsibilities

• Clean hotel bedrooms to a high standard.
• Create a fun and supportive work environment.
• Ensure guest satisfaction through excellent service.

Skills

Attention to detail

Teamwork

Customer service

Job description

Room Assistant - Tingley

Our Housekeeping team play a critical role in ensuring our guests are wowed when they walk into one of our fabulous hotel bedrooms. Cleanliness is key and we look for Housekeepers that leave no pillow unturned, no drawer unchecked and no bed creased. Our hotel housekeeping teams are full of fun, energetic people who always look to go one step further. Work, Grow, Play! Here at Village Hotel Club we are all about embracing personality, individualism and fun. Forget stuffy hotels built around formality, pomp and ceremony. We create lively, modern spaces for our guests to work, eat, relax, play and exercise. With hotels and leisure clubs Aberdeen to Bournemouth and more opening soon, we rely on you to deliver service that puts us head and shoulders above the competition. Join us and we can offer you benefits.

Benefits

• Complimentary Health and Wellness Membership at your home Club for you and a family member / friend worth 1, a year.
• Discount on all overnight stays at Village Hotels, meaning you can experience our hospitality from 35 with a friend and even grab an excellent breakfast.
• Friends and Family discounted stays from 49 including breakfast.
• 50% discount on Food and Drink purchased on or off shift at any Village Hotel Pub & Grill.
• 30% discount on and off shift in our Village Hotel Starbucks stores.
• Excellent training and development including our Rising Stars and Talent Academy programmes.
• A much more exciting way to train across several areas in the hotels, utilising our exciting Mobile Gaming training platform.
• Discounts and cashback offers on many High Street Brands and Supermarkets.
• A range of Well‑being and Healthcare benefits and monthly well‑being programmes for all employees to support your mental health.
• Putting your Mental Wellbeing first with Mental Health first aiders and up to 2 mental health days to utilise annually.
• Financial wellbeing support and salary drawdown via Wagestream.
• Access to our Employee Assistance Programme, offering support and counselling.
• Flexible working hours.
• A fun, supportive and inclusive work environment with regular team events.
• Excellent Reward and Recognition Incentive schemes.
• Anniversary rewards for key milestones of service.
• Electric car salary sacrifice scheme.
• Have your birthday off guaranteed.
• Discounted Health Cash plan and Sick pay Insurance.
• A host of BIG People Days to celebrate, reward and recognise our wonderful employees and their local communities.
• Enhanced maternity and paternity benefits and pay.
• Company Pension scheme.
• Life Insurance.

T&C's apply based on your contract.

Requirements

• Always looking to go one step further and exceed expectations.
• Enjoys learning about our guests to make their experience personal.
• Able to work fast and efficiently without compromising on standards.
• Have a good eye for detail.
• Able to work as part of a team and create great relationships with other departments.
• Relish the responsibility and truly own your performance, getting a real buzz from our success and customer satisfaction.
• An infectious smile and an awesome personality.

Come and be part of something new & something special – Work, Grow & Play the Village Way!