Robotic Process Automation Developer (XN07)

Leeds Teaching Hospitals; Leeds; On-site; GBP 45,000 - 60,000; Full time

Job summary

A prominent healthcare provider in the UK is seeking a Robotic Process Automation Developer to assist in developing automation solutions across their organization. This challenging role involves designing RPA solutions, maintaining integrations, and ensuring high service standards while supporting team growth and innovation in automation. Applicants should have a degree or equivalent experience, along with expertise in Blue Prism technology.

Qualifications

• Proven experience of working with Blue Prism Cloud technology to deliver complex automations.
• Expert knowledge of Blue Prism RPA and related cognitive tools.
• Ability to work independently and as part of a team.

Responsibilities

• Design and create RPA solutions and integrate them into existing systems.
• Maintain professional integrity and provide training for others.
• Participate in RPA process design and system integration.

Skills

Analytical skills

Communication skills

Problem-solving skills

Flexibility

Change management

Education

Relevant degree or equivalent qualification

Management/leadership qualification

Tools

Blue Prism

Microsoft Power Apps

Microsoft Flow

Job description

Robotic Process Automation Developer (XN07)

Anexciting opportunity has arisen to join the Outpatients Clinical Service Unitto help shape the future Robotic Process Automation (RPA) team to support ourautomation journey. We are looking for a focused and highly motivatedindividual to join the Automation team in the role of RPA Developer with akey focus to deliver automation solutions across the Trust to support LeedsTeaching Hospitals NHS Trust transformation.

Thispost is pivotal in providing all aspects of RPA process design, systemintegration and solution development including programming and technicalimplementation across the entire automation development lifecycle. You willbe required to work across all levels of the organisation, across the fiveTrust hospital sites, to drive forward innovative automation solutions.

Expected ShortlistingDate

01/12/2025

Planned InterviewDate

15/12/2025

Main duties of the job

1. We seek an individual who has both the necessary hard technical skills toprogramme our automations but with additional soft skills to engage the widerTrust on beyond in the RPA concept and the benefits that automation brings,as well as to train, support and develop others in the RPA team as we grow.
2. The role would suit someone with a proven record of complex RPA automationdelivery. For the right person this is a role that is both demanding andchallenging, but also rewarding as you will help shape our vision for RPAthat will leave an enduring legacy.
3. The successful candidate will be able to demonstrate:
4. A proven track record of complexRPA process delivery.
5. The ability to design and createRPA solutions.
6. Capability to work effectivelyunder pressure, multi-task and prioritise heavy workloads.
7. Maintenance of professionalintegrity at all times.

About us

Ourteams at Leeds Teaching Hospitals NHS Trust serve communities in one of thelargest and busiest acute hospital trust services in the UK. Our services area regional and national centre for specialised treatments as well as beingthe local hospital for the Leeds community. The Trust is a major teachinghospital affiliated with the University of Leeds, supporting education andresearch.

Wehave seven hospitals across five sites, with over 22,000 staff members. Wecare for approximately 1.5 million people annually, including over 200,000emergency cases.

LeedsTeaching Hospitals is committed to our process of redeploying 'at risk'members of our existing workforce to new roles. As such, all our job advertsare subject to this policy and we reserve the right to close, delay or removeadverts while this process is completed. If you do experience a delay in theshortlisting stage of the recruitment cycle, please bear with us while thisprocess is completed, and contact the named contact if you have anyquestions.

Job responsibilities

Thejobholder will be responsible for the design and creation of robotic processautomation (RPA) solutions and for the integration of these into, andbetween, existing systems. Providing cost-effective, risk-controlled, robust,reliable, responsive and secure automation solutions, this role will supportclinical and corporate transformation needs to assist the organisation indelivering its strategy.

Thejobholder will be a subject matter RPA expert able to offer training, supportand development for others. Working independently and as part of the widerteam, the roll will include: participating in all aspects of RPA processdesign; system integration; solution development; authoring controls andstandards; authoring of documentation; software tools design; programming andtechnical implementation across the entire automation development lifecycle;the creation of complex functional specifications; application programmingacross a range of technology platforms; and systems integration, testing anddeployment.

Identifyingrequirements for new automation and integration applications, the jobholderwill input into the robotic automation and development programme of work byrecommending future developments and ensuring that robotic automation isdeveloped in a cost-effective and professional manner, which meets theTrusts operational needs whilst maintaining system security and dataintegrity.

PRINCIPALDUTIES & AREAS OF RESPONSIBILITY

1. Robotics and Integration Development Lifecycle: Communicate with projectstakeholders across all levels of the organisation. This will involvediscussing workflow processes and aspects of solution design with members ofservice delivery. Communicate technology issues in anon-technical way so the target audience fully understand any communication. Keep abreast of team plans and allaspects of the automation development lifecycle. Plan additions, deletions and minormodifications to process automations and interfaces upon Trust-wideinfrastructure and implement and manage the change control process to ensureservices are not adversely impacted because of change. Implement automation andintegration solutions in compliance with Trust security policies. Ensure critical automationapplications offer high availability, all business data is secure, backed up,archived as appropriate, and that all critical systems comply with Trust-widebusiness continuity plans. Ensure maximum availability ofrelated software applications throughout the organisation. Participate in the relevantgovernance forums to ensure that changes and new processes are only deployedinto the live environment once all required checks and pre-requisites are inplace according to the change management processes. Maintain and demonstrate an up todate knowledge of industry developments and best practice standards. Provide an efficient, reliable,responsive and timely automation and integration development service. Ensure customers receive thehighest quality of service measured against locally developed and agreedservice levels. Work with customers to writeautomation and integration specifications for sign-off by stakeholders. Ensure support and monitoring toolsare used to deliver and measure services for capacity planning and monthlyreporting. Monitor and report on performanceand applying corrective action strategies as appropriate. Test or adapt RPA applications andsupporting hardware to improve workflow, staff and customer experience andpatient outcomes. Ensure SLAs are achieved and clientexpectations are met or exceeded. Build service relationships withclients. Ensure quality and cost-effectiveservices are performed to the agreed SLAs. Ensure that systems, processes andmethodologies as specified are followed to deliver effective monitoring,control and support of service delivery. To provide reports to an agreedschedule including management and performance reports.
2. Support: Work with project leads on theimplementation of new technology solutions, managing project deliverables inaccordance with the Leeds Improvement Methodology. Work closely with the RPA teamensuring key components are delivered on-time and to the required standard.
3. Management of technology infrastructure for robotic automation andintegration development: Liaise with infrastructurecolleagues and service suppliers to deliver key projects. Work closely with the project teamensuring key components are delivered on-time and to the required standard.
4. Standards & IT Processes: Ensure implementation and adherenceto industry best practice and standards for activities carried out within therobotic automation team, including, but not limited to: the automationdevelopment lifecycle; configuration and testing protocols; security controlsand data integrity; interfacing processes; application support andmaintenance; and training. Ensure that established processesand practices are followed, whilst suggesting improvements and creating, andimplementing new practices as appropriate. Analyse relevant technical,professional and administrative policies as they relate to automationdevelopment and advise the Trust how these should be interpreted. Ensure compliance with policies,processes and procedures covering automation development (including,evaluation, procurement, implementation, test, release, review,decommissioning, retirement).
5. Lead and governance: Promote continual improvement inquality, performance and delivery of RPA objectives. Motivate colleagues within the RPAteam to deliver and improve services. Assist in the development of thebusiness and planning processes for the RPA team to deliver services torequired standards and within the available resource base. Develop processes in collaborationwith other departmental leads to jointly manage the delivery and developmentof their automation. Participate in appropriate RPAeducation and training opportunities that supports the workforce strategyand, therefore, the strategic aims of the Trust.
6. Service Delivery and Improvement: Make best use of capacity todeliver activity within the terms of the RPA Teams Service Level Agreements(SLAs).
7. Financial and Performance Management: Ensure the RPA processes meet therequired performance standards. Ensure that unplanned variation inservice delivery (activity, income, expenditure, capacity, performance) isidentified and appropriate, timely action taken.
8. Risk Management and Governance: Work collaboratively withcolleagues to ensure that effective governance arrangements and performancemanagement systems are in place. Work collaboratively withcolleagues to ensure that all risks are identified and included asappropriate on the CSU risk register and are progressed appropriately toreduce the risk profile.

5.THE LEEDS WAY VALUES

Ourvalues are part of what make us different from other trusts, so we see thisas a strength, as well as a responsibility. They have been developed by ourstaff and set out what they see as important to how we work. Our five values are:

Accountable

Empowered

Allour actions and endeavours will be guided and evaluated through these values.

Additionally,the following is a core value that relates specifically to this post:

Honesty: work collaboratively withcolleagues to address complaints and incidents appropriately lead thelearning from such events to ensure that learning is achieved across the RPAteam.

Person Specification

Qualifications

• Relevant degree or equivalent qualification or significant experience of working at degree level
• Evidence of continued professional development
• Additional Blue Prism Certification
• Management / leadership qualification or equivalent knowledge at post graduate level

Other criteria

• Working knowledge of all areas of a hospital in both corporate and clinical areas.
• Understanding of the NHS and current agenda.
• Knowledge of service improvements and project management
• Demonstrable ability to meet the Trusts values

Experience

• Proven experience of working with Blue Prism Cloud technology to deliver complex automations.
• Expert knowledge of Blue Prism RPA, iOCR, Blue Prism Cloud Cognitive Tools (language translation, sentiment analysis, keyword classification, interact e-forms, chatbot and orchestrator.
• Practical experience of managing the automation lifecycle complying to the Blue Prism best practice standards
• Experience of engaging with customers on a consultative basis
• Experience of delivering automations using key NHS applications including ESR, ERS, PAS, EPR, Trac, NHS jobs etc.
• Experience of developing solutions using Microsoft Power Apps and Microsoft Flow (Automate).
• Experience of facilitating change in practice to improve services
• Project management / co-ordination

Skills and Behaviours

• Good analytical and problem solving skills ability to analyse complex data/information and make judgements/ draw conclusions
• Ability to work independently, using own initiative and as part of a team
• Strong communication skills both written and verbal able to communicate complex and sensitive information and use persuasion, influencing and negotiation
• Ability to embrace and drive change
• Ability to organise and prioritise own workload and that of others and adjust plans as required both in the short and long term
• Able to work flexibly to meet the demands of the role
• Good understanding of change management
• Risk management and governance
• Use of IT systems (e.g. Word , Excel, Outlook) standard keyboard skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.