Roadside Technician - Wales

Rac Motoring Services; Newport; On-site; GBP 35,000 - 60,000; Full time

Job summary

A leading roadside assistance provider is seeking a Roadside Technician in Newport, Wales. You will provide expert mechanical roadside repairs and diagnostics while delivering outstanding customer service. The position offers a strong base salary of £35,000 with potential earnings of up to £60,000 through bonuses. Applicants should have a Level 2 light vehicle maintenance qualification and a full UK driving licence. Join a company that values your growth and supports your career journey.

Benefits

Competitive salary

Share in success through colleague share scheme

Free breakdown cover

Car salary sacrifice scheme

Generous holidays

Pension & life cover

Wellbeing support

Exclusive discounts

Qualifications

• Proven technical, electrical, and diagnostic experience.
• Full UK driving licence.

Responsibilities

• Deliver expert mechanical roadside repair.
• Provide vehicle diagnostics and emergency breakdown support.

Skills

Technical experience

Customer-focused approach

Problem-solving skills

Education

Level 2 light vehicle maintenance qualification

Job description

Roadside Technician - Wales

Location: Celtic Lakes, Gwent, UK, NP10 8

Application Deadline: 2025-12-24

Join the RAC as a Roadside Technician

Join the team that keeps the UK moving. As a Roadside Technician, you'll receive:

• A market-competitive base salary of £35,000 and a realistic OTE of £60,000, with top‑performers earning significantly more through bonuses and enhanced overtime rates.
• Start and finish on your driveway. Demand‑led shifts averaging 40 hours per week, with optional overtime available.

Opportunities in Wales: Cardiff

What you’ll need:

• A Level 2 light vehicle maintenance qualification (or equivalent), with proven technical, electrical, and diagnostic experience.
• A customer‑focused approach.
• A full UK driving licence.

Role Overview

As a Roadside Technician within our Patrol division, you’ll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it’s a flat battery, tyre change, or complex fault‑finding, you’ll provide quick, confident solutions and reassurance when our members need it most. You’ll start and end your day at home, tackling challenges head‑on and making a real impact on the roadside by combining your technical expertise with outstanding member service.

We’ll set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided.

Benefits

• Strong base pay – £35,000 and realistic OTE of £60,000, with top‑performers earning significantly more through bonuses and enhanced overtime rates.
• Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business.
• Free RAC Ultimate breakdown cover – From your very first day.
• Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax.
• Generous holidays – 23 days plus bank holidays (rising to 25 with service).
• Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4× your salary (10× with flex benefits).
• Wellbeing support – 24/7 confidential support helpline for you and your family.
• Exclusive discounts – Save on tools, tech, holidays, and more through our Orange Savings portal.

What we’re looking for

• You’re more than a mechanic. You’re a problem solver, a people person, and a proud ambassador for the RAC. Whether you’re on a busy roadside or a quiet cul‑de‑sac, you stay calm under pressure and confident in your craft.
• You thrive on variety. One moment it’s fault diagnostics, the next it’s a flat tyre or battery – no two jobs are the same. You’ll be equipped and ready for every call‑out, with the tools, tech, and support to get the job done.
• You think on your feet. You’ll be trusted to think on your feet and make the right call for each customer. Different fixes, different faces, new challenges every day.

No CV required when you apply – it’s easier than ever to start your journey with us.

Why RAC?

For more than 128 years, we’ve been keeping drivers moving, and today we’re trusted by over 15 million members. We welcome people from every background, value every voice, and back your growth every step of the way. The RAC is a place where support, ambition, and opportunity go hand in hand.