Roadside Technician - 4-Day Week, Home Start, OT

Direct Line Insurance Group; Watford; On-site; GBP 34,000 - 40,000; Full time

Job summary

A leading insurance provider in Watford is seeking a Vehicle Recovery Technician to join their team. In this permanent role, you will use your technical skills to assist customers with vehicle breakdowns while working a shift pattern. The ideal candidate will have experience in the Motor Repair industry and a valid driving licence. The position offers up to £40,000 base salary with additional benefits including a pension and employee discounts. Join us to enjoy a rewarding career and contribute to exceptional customer service.

Benefits

9% employer-contributed pension

50% off home motor and pet insurance

Free travel insurance

Generous holidays

Employee discounts

Qualifications

• 21 years or over for insurance purposes.
• Current Category B driving licence.
• Experience in the Motor Repair industry.
• Ability to work alone (desirable).
• Demonstrate empathy and a desire for correct outcomes.

Responsibilities

• Diagnose vehicle issues and provide assistance.
• Utilize up-to-date vehicle repair techniques.
• Collaborate with dispatch to improve customer claims.
• Work with confidence to resolve breakdown situations.

Skills

Customer Service

Vehicle Maintenance

Automotive Diagnostics

Mobile Device Management

Telephony

Education

NVQ Level 2 in light vehicle maintenance

Job description

A leading insurance provider in Watford is seeking a Vehicle Recovery Technician to join their team. In this permanent role, you will use your technical skills to assist customers with vehicle breakdowns while working a shift pattern. The ideal candidate will have experience in the Motor Repair industry and a valid driving licence. The position offers up to £40,000 base salary with additional benefits including a pension and employee discounts. Join us to enjoy a rewarding career and contribute to exceptional customer service.